Old Orchard Nissan
Skokie, IL
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Very thorough. I appreciate that they checked things that were not on the 15K mile check up. We had a long road trip ahead of us in subzero weather so I depended on I appreciate that they checked things that were not on the 15K mile check up. We had a long road trip ahead of us in subzero weather so I depended on your team to make sure everything was a great as possible before we started our trip. We saw over 100 cars off on the shoulder from mechanical issues (it was not snowing on our route....just below zero temps). We sailed through almost 20 hours of driving with zero issues thanks to your team. More
I blew out a front tire when I hit a pot hole. Linda was able to find a tire & get it in the same day. They price matched a tire I found on line so I saved some money. They were able to get the ne Linda was able to find a tire & get it in the same day. They price matched a tire I found on line so I saved some money. They were able to get the new tire put on & I was able to drive my car home that evening. A good experience. More
They were able to get me in the same day that I called and they were wonderful through the whole experience! They were attentive and thorough in figuring out what was wrong with my truck, and they even to and they were wonderful through the whole experience! They were attentive and thorough in figuring out what was wrong with my truck, and they even took it upon themselves to tell me “I don’t feel comfortable with you driving the truck until it’s fixed” and they gave me a loaner and sent me on my way. It was repaired within 24 hours and they gave it back to me in as good, if not better, condition than I started with. Excellent service! More
Linda is the best in the business! ! She understands her customers and is a consistent top performer. She provides efficient, speedy, and accurate data as to what is the problem for rep ! She understands her customers and is a consistent top performer. She provides efficient, speedy, and accurate data as to what is the problem for repair, next steps towards repair and consistent friendly follow-up every single time. I would not hesitate to bring any vehicle not just a Nissan to Old Orchard Nissan for service!!! Linda is the best as she builds relationships with you and provides honest no B.S. answers. My husband and I chose Old Orchard Nissan for decades. More
Linda in the auto repair center has been so amazing. She has helped me every step of the way with the repair of my vehicle and I am truly thankful for her and all Old Orchard Nissan employees! I have be She has helped me every step of the way with the repair of my vehicle and I am truly thankful for her and all Old Orchard Nissan employees! I have been going here for the past 3 years and I always have a great experience with them! More
Mom and I have both been taking our vehicles to Old Orchard Nissan for service and maintenance for years. They do a great job with our cars, and always provide friendly customer service as well. They a Orchard Nissan for service and maintenance for years. They do a great job with our cars, and always provide friendly customer service as well. They always explain everything and always call to check in with us, as well as provide follow up calls after servicing our vehicles. Highly recommend for great service overall, and happy with the prices as well. Thanks Old Orchard Nissan! More
We drove from Michigan to look at a used vehicle. It looked like a pretty good deal online. When we arrived it was obvious the van had some issued that were not mentioned in the advertisement inclu It looked like a pretty good deal online. When we arrived it was obvious the van had some issued that were not mentioned in the advertisement including a hole in the roof, interior water damage, and a door that wouldn't shut. When we sat down to negotiate a price the price they started with was 33% above the sticker price. Their lowest price not counting Title and taxes was still $3000+ over the sticker price. They wasted my time. More
Dudes here are never a hassle, always easy just pull up tell the guys whats wrong, drop the car off, and pick it up when its done. Very communicative, very efficient, and respect goes a long way I'll leave tell the guys whats wrong, drop the car off, and pick it up when its done. Very communicative, very efficient, and respect goes a long way I'll leave it at that. More
It was the first service for my new Sentra and everything was perfect. Speed of service, kindness of personnel, good waiting area, timely attention. Great! was perfect. Speed of service, kindness of personnel, good waiting area, timely attention. Great! More
Came into this dealership because my mom's Nissan Rogue's key fob's stopped working. Linda and BIndi were both very helpful service reps. Linda was communicative along the way and ensured that the problem go key fob's stopped working. Linda and BIndi were both very helpful service reps. Linda was communicative along the way and ensured that the problem got resolved. They didn't just try to slap some random charges on me or give up when the first solution didn't work. They really tried to understand the problem and ensure that it was solved the right way. They were very kind and ensured all the work was covered by the warranty, I didn't have to pay a penny! Thank you Old Orchard Nissan. More