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Old Orchard Nissan

Skokie, IL

4.6
3,543 Reviews

5240 Golf Rd

Skokie, IL

60077

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Showing 3,543 reviews

May 23, 2024

Great experience at Old Orchard Nissan. Had to get my car towed in, they were able to diagnose and fix my car within a few days. Linda was very friendly and communicated with us throughout More

by bunumberone49bowom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LInda
Jun 24, 2024 -

Old Orchard Nissan responded

Your feedback is valuable to us, and we’re committed to maintaining the high standards that earned your praise. We look forward to welcoming you back in the future at Old Orchard Nissan!

Jun 24, 2024 -

Old Orchard Nissan responded

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May 22, 2024

Mary in the service department is wonderful. Very friendly and knows what she is talking about. The whole process from appointment making, to check in, to diagnosis and repair, she was very info More

by marioncallisterm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 24, 2024 -

Old Orchard Nissan responded

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations

May 20, 2024

My service advisor was thorough and helpful in the process. They keep in touch throughout the time they had my car! More

by egberthubbard238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 24, 2024 -

Old Orchard Nissan responded

Thank you for servicing with Old Orchard Nissan! Come back and see us agin soon!

May 20, 2024

Took my car there for problems with my car. They were able to diagnose and fix in a day. Linda was very friendly and communicated throughout the whole process. Will be back! More

by augustusmathews525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 24, 2024 -

Old Orchard Nissan responded

Thank you for servicing with Old Orchard Nissan! Come back and see us agin soon!

May 18, 2024

Despite a full schedule of several cars in the service department, mine was serviced quickly and in order. More

by tinamarilyn23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 24, 2024 -

Old Orchard Nissan responded

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations

May 17, 2024

The young man at the front desk was very punctual on what they were going to do to my truck and courteous to my needs More

by rhardman672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jun 24, 2024 -

Old Orchard Nissan responded

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations

May 17, 2024

Was in & out in less than an hour. Without an appointment. Very happy with the prompt attention and service. More

by pabublik197161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 24, 2024 -

Old Orchard Nissan responded

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations

May 16, 2024

Great customer service Quick in getting my car into service The associate went over my car report in detail and explained recommended maintenance service on my next oil change. More

by stewkimberlyart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bindi
Jun 24, 2024 -

Old Orchard Nissan responded

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations

May 14, 2024

Service was great. If anything could be improved, perhaps more communication around completion timing. But that is negligible, as communication is already very good. More

by tolattexculme46789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 24, 2024 -

Old Orchard Nissan responded

Thank you for sharing your positive feedback with us! At Old Orchard Nissan, we strive to make every customer's experience exceptional. We're happy that you had a great one.

May 13, 2024

I received very poor service at the service center from Mary Lyshik & Joe Borrelli. I will never take my car there again. More

by JYESROD1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Borrelli
Jun 24, 2024 -

Old Orchard Nissan responded

I’m sorry to hear about the frustrating experience, this is certainly not the level of service we expect for our customers. Please accept our apology.

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