Old Orchard Nissan

Service writer was great with handing the check in and the process while my vehicle was being serviced. The continued updates was phenomenal and assured me what was going on thru the whole time my vehicle the process while my vehicle was being serviced. The continued updates was phenomenal and assured me what was going on thru the whole time my vehicle was being serviced. More

Mary was fantastic with my vehicle this morning! She took great care in diagnosing the issue with my car and fixed it quickly. Her customer service was great, the service and the wait were quick and She took great care in diagnosing the issue with my car and fixed it quickly. Her customer service was great, the service and the wait were quick and painless, and I’ll definitely return. Thank you! More

A big thank you to entire staff, especially Dario in sales and Gary in finance. From the start to the end of the sales process was stress free! sales and Gary in finance. From the start to the end of the sales process was stress free! More

I had a vehicle brought here for trans damage after it ran over debris on the expressway. I had already convinced myself that I was going to be without the vehicle for at least a month or two--maybe even ran over debris on the expressway. I had already convinced myself that I was going to be without the vehicle for at least a month or two--maybe even longer with back-ordered parts-- so I was absolutely ECSTATIC when they called me to tell me it was ready after just TWO WEEKS!!!!! I know they didn't have the parts in stock, so they made it a priority to get them as soon as possible and had me back on the road several weeks earlier than I anticipated. Bindi in service was my advisor, and she kept me informed throughout the entire process, so I never had to wonder what was going on and the vehicle drives like new! Thank you so much for helping me through such a stressful situation! More

Dario didn’t know the features of the car he was showing me. I would ask questions and he would answer wrong. Just say “I don’t know” next time. Saw I had decent credit and attempted to add $20K to the lis me. I would ask questions and he would answer wrong. Just say “I don’t know” next time. Saw I had decent credit and attempted to add $20K to the list price of the car. Tried charging me $5K for “accessories” even though car didn’t have spare tire, spare key, or even floor mats. Nick, the “finance” guy ran SIX inquiries into my credit only to go with Chase Bank. Literally had to bring the car in the next day cuz the check engine light came on. OBD scanner showed over 150 error codes. Place is a scam. AVOID THIS PLACE LIKE THE PLAGUE More

Had a road emergency while driving cross country, they got me in quickly and helped me out to get back on the road. Thank you! got me in quickly and helped me out to get back on the road. Thank you! More

Great service department! Get there early for an oil change and tire rotation. They will get ya in and out in a timely manner. Get there early for an oil change and tire rotation. They will get ya in and out in a timely manner. More

This is about the service department, more specifically about service advisor Bindi! Employees like her are unmatched and hard to come by. She exudes character and was very enthusiatic, attentive, and did about service advisor Bindi! Employees like her are unmatched and hard to come by. She exudes character and was very enthusiatic, attentive, and did not push any unnecessary work on my car! She was clearly happy to do her work, she informed me of what was necessary for my vehicle and went out of her way to make sure I got what I needed. You could tell she really did want to help in any way she could and she did! More

So glad I chose Old Orchard Nissan for both the purchase of my Armada and my regular maintenance. I drive a lot of miles so I've had a couple of tweaks that needed fixing and they have always been prompt, p of my Armada and my regular maintenance. I drive a lot of miles so I've had a couple of tweaks that needed fixing and they have always been prompt, professional, polite and continuously informative about the progress of my car. Kudos to Linda in the service department for making things work on a very busy day. Highly recommended! More

Linda was very helpful in getting my car diagnosed and fixed. It took a few days, but my car is running great now. Highly recommend you go see Linda at Old Orchard Nissan. fixed. It took a few days, but my car is running great now. Highly recommend you go see Linda at Old Orchard Nissan. More