Old Orchard Nissan

I will give this dealer a 5 star review as they were prompt and efficient in correcting a small error regarding service on a truck I had purchased. Everything was resolved promptly and the truck is gett prompt and efficient in correcting a small error regarding service on a truck I had purchased. Everything was resolved promptly and the truck is getting serviced now. More

I delayed writing this as I fail to remember the young lady at the service desk. I have met her before when my car had issues with the locks. She was exceptional in helping me get the service of my car. 6 lady at the service desk. I have met her before when my car had issues with the locks. She was exceptional in helping me get the service of my car. 6 month later my car needed to be corrected with a recall. She greeted me and asked specifically about how the car is performing. Here is the deal; she treated me as a person of importance because she reflected on me specifically on previous service. She portrayed she knows me. Wow. Oh I wish I could remember her name. If you look at the records I hope you can identify her. She should be part of the training of other associates as she has skills all could learn from. More

Had my Nissan Altima serviced here, the entire experience was great, easy communication, quick response from Bindi was above and beyond, made me feel cared for my concerns with repairs ! They got me in very was great, easy communication, quick response from Bindi was above and beyond, made me feel cared for my concerns with repairs ! They got me in very quick compared to others! I recommend Old Orchard Nissan even if it’s a different brand you own. 10/10 ! 😊 More

I had a great experience, start to finish, getting a recall part replaced at this dealership. I called to make an appt and was able to get it in the next day. The team allowed me to leave my car for a f recall part replaced at this dealership. I called to make an appt and was able to get it in the next day. The team allowed me to leave my car for a full week (even though service only took a few hours) since I was going out of town, which was sooo helpful. The team texted me directly when it was done and confirmed that I was all set to leave my car there safely until I returned. When I picked it up, they promptly gave it a car wash and I was on my way. Everyone was really kind and efficient and it was the best experience I've had at a dealership, which was a relief. I'd return for future service needs. More

Nissan has a very professional group of employees. Bindi was especially kind and patient. He explained the work that was being done in terms that I could understand. The prices were very reasonable. I Bindi was especially kind and patient. He explained the work that was being done in terms that I could understand. The prices were very reasonable. I recommend Old Orchard Nissan. More

It was amazing. Bindi, my advisor went above and beyond for me. I am so thrilled because she made things seamless for me. The communication was top notch and she ans Bindi, my advisor went above and beyond for me. I am so thrilled because she made things seamless for me. The communication was top notch and she answered all of my questions. More

The service provided was at an excellent level. The communication between me and the representative of the service provider was smooth and comfortable. All the services I ordered were completed qui The communication between me and the representative of the service provider was smooth and comfortable. All the services I ordered were completed quickly and with high quality. I never had to call because all communication went smoothly through the website, text messages and e-mail, and so every time I have used the service of Old Orchard Nissan. It works for me because I can't always make or receive calls. More

They called me about two weeks ago. My airbag needed to be replaced, as it became defective over time. Old Orchard Nissan was able to take out my defective one, and install the new airb My airbag needed to be replaced, as it became defective over time. Old Orchard Nissan was able to take out my defective one, and install the new airbag. The first appointment was rescheduled as something came up on their end, but nothing delayed the second appointment. The entire removal & install took 5 minutes or less. Great service. More

Picked up my car at the time I was told it would be. Did not wait long till I received results from the diagnostic test Picked me up promptly after the call . Very easy appt. Did not wait long till I received results from the diagnostic test Picked me up promptly after the call . Very easy appt. More

Everyone there was very helpful, kind and knowledgeable. They got me scheduled, repaired and back in my truck in one day. They got me scheduled, repaired and back in my truck in one day. More