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Olathe Toyota

Olathe, KS

3.7
545 Reviews
A Kansas City Metro Area Toyota Dealer for over 25 years serving both Kansas and Missouri. Prominently located in Olathe, Kansas, we are only 20 minutes from Downtown Kansas City, The Legends, The Sprint Center, The Power and Light District, The Country Club Plaza, The Truman Sports Complex, Verizon Wireless Amphitheater, Westport, Raytown, Lee's Summit, Gladstone, North Kansas City, Parkville, and the Kansas Speedway. We are a short drive from Prairie Village, Merriam, Lenexa, Shawnee, Mission, Paola, De Soto, Bonner Springs, Town Center Plaza and Brookside, and only minutes away from the Heart of Johnson County, Spring Hill, Leawood, Gardner, Overland Park, Eudora, Ottawa, Stillwell, The Sprint Campus, and The Great Mall of the Great Plains. Olathe Toyota is conveniently located at exit 218, the Sante Fe exit, on I-35 south of I-435. Rawhide Rd is a frontage road on the North West corner of Sante Fe and I-35. Taking Excellent Care of our customers is Priority #1. We have won Toyota's prestigious President's Award five years in a row (2005, 2006, 2007, 2008 and 2009). We also won it in 2001 and 2003. We not only want to meet, but exceed your expectations in Sales, Customer Service, Parts and Service. When you purchase a vehicle at Olathe Toyota, we don't want to just sell you a car, we want you to be our customer for life. Which is why we give you a Lifetime Warranty* with every new Toyota and select used car purchases.
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685 North Rawhide Drive

Olathe, KS

66061

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Showing 545 reviews

July 06, 2014

Would highly recommend We had a good experience with Olathe Toyota and salesman Mario Rodriguez. He was not pushy and in the end we got a good deal. Very pleased. More

by zeysing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 29, 2014

A dream come true! We scoured the country for a 2014 Toyota FJ, Ultimate edition, and Olathe Toyota made our dream come true. Bob Tucker was fantastic and keep me inform More

by MaryUchida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 21, 2014

A great experience! I found a beautiful Acura RDX on line at Olathe Toyata. I drove from Topeka to take a look at it, if it was something I liked my husband and I would r More

by kscountrygirl95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 18, 2014

Brent Pittman Review I highly recommend Brent. He was very patient and attentive to our needs when my husband and I were purchasing a car. I will definitely request him fo More

by karenmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Pittman
June 08, 2014

LOVE THIS DEALERSHIP This is the first time I have ever gone to a Toyota dealership and would go back in a heartbeat. I gave this dealership a 5 star rating. Kendall was More

by kristykmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 28, 2014

Satisfied customers Kile Kendall provided personalized and courteous service that was low key and allowed us to purchase a used Prius that was right for our needs. We al More

by wildl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 25, 2014

Went above and beyond We had been searching for a 2014 Highlander for a while and saw that this dealership had the model we wanted. We worked with Brett Garcia via the inte More

by sydmo125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Garcia
May 24, 2014

Great Experience! We recently purchased a new Toyota 4-Runner. We had been to other dealers, but Olathe Toyota fought for our business and gave us the best deal possib More

by lisabrauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Crego
May 21, 2014

Great customer service Had a pleasant experience at Olathe Toyota with my new vehicle purchase. My sales consultant, Kendall was great to work with. ...very professional and More

by JohnGanal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 16, 2014

Cost me a car!!! Absolutely horrible service work. I took my car in for some work, the water pump went out and I had I towed there. They replaced my water pump and sug More

by ct627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Blackman
May 22, 2014 -

Olathe Toyota responded

The vehicle that ct627 is discussing was towed into us with no oil in it and the engine was locked up.We did recomend a new (or used) engine.The vehicle was than towed to the customers friends house.The friend was able to get the crankshaft to turn over, this is something we wouldnt have performed as the damage is allready done once the engine has siezed.The customer than called me and wanted me to look at it.He said his friend got it running.I scheduled him in and than he told me the car needed to be towed in.I really thought that was odd, he told me the car was running and yet he needed to tow it in.We brought it in and did discover that the cam seal WAS defective.However the valve cover was also leaking.There was oil everywhere.Due to the fact that we did have a defective cam seal I told him I would tear down the motor and see how much damage there was.The car had clearly been run out of oil.How much liability would we take on for this i was open to discuss with customer.I believe some of the fault lies with customer as he chose to drive the car with oil light on and leaving a oily mess everywhere he went.Thats negligant on customers part.Before we were able to tear down engine customer called back and said he didnt want us touching it and he would tow it back to his friend.I once again offered to look at it and determine what we needed to do to get it running and would NOT charge for diag., but customer will only bring it in if we agree to pay for his negligence.Anyone driving a vehicle has some amount of responsibility in making sure the car has oil in it and raising question or checking level when oil light comes on and or oil puddles (5 quarts worth) are not just ignored

Jun 30, 2014 -

ct627 responded

As I told the dealership earlier, I park in a different location EVERY SINGLE DAY. I lived at an apartment complex when the issues occurred and work at a location where parking isn't assigned. If the part was put in the CORRECT way in the beginning the issue would have never happened. I take some responsibility for this but I also don't check my oil every week since I only drive it to work and back. It is the dealerships responsibility to check their work BEFORE it is given back to the customer. If this would have been done in the first place you guys would have realized the part was faulty. You guys weren't out money by paying for the labor that you make money off of. Do you really pay your mechanic $115.00 an hour? NO. Regardless, you guys stink and I am never taking a car or recommending you to anyone. I was fine paying for some of the engine but not all of it, that wasn't fair. You guys had my car for almost a MONTH. Why would I trust a company that recommends I replace something then not stand by their work? It is bs and horrible business practices. This is the first and last time I will take my car to a Toyota Dealership.

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