Olathe Toyota

Dedicated Service, Shannon Merkel was Outstanding We were in the market for a new Toyota Highlander and had specific options that we desired. We had tried a different Toyota dealer that was closer to We were in the market for a new Toyota Highlander and had specific options that we desired. We had tried a different Toyota dealer that was closer to our house and it took over a week to get a call back. We then met with Shannon at Olathe Toyota and she went to work for us immediately. We ended up not being able to find what we wanted in a 2014 model as that year had been closed out. She did a wonderful job of getting us exactly what we wanted in a 2015 model fresh off the assembly line. The entire process took over a month and Shannon always kept us in the loop and was still able to provide a very competitive price. Her personal service to my family was incredible throughout the entire buying experience, I would highly recommend her to anyone interested in being treated well when buying a car. More

"Very Friendly and Helpful" Brett Garcia was excellent. He was extremely knowledgeable about our RAV4 and answered all of our dumb questions with a friendly smile. We will recomm Brett Garcia was excellent. He was extremely knowledgeable about our RAV4 and answered all of our dumb questions with a friendly smile. We will recommend this dealership and salesman. Thanks for a great time at spending money!! More

Professional, Positive Experience We've purchased Toyotas at almost every dealership in the KC Metro area (even Lawrence), but James Ford (salesman) and Beau Thomas (finance) ensured o We've purchased Toyotas at almost every dealership in the KC Metro area (even Lawrence), but James Ford (salesman) and Beau Thomas (finance) ensured our experience at Olathe Toyota was head and shoulders above the rest. From test drive, to price and through the final paperwork and vehicle orientation, both James and Beau were professional and importantly, not pushy. They listened to us and respected our choices, ultimately resulting in our best purchasing experience to date. James' follow-up has further convinced us that we bought at the right dealership, not to mention that the 2014 Corolla S is sporty and such fun to drive! Overall, a great experience and we'll without hesitation recommend James, specifically, and Olathe Toyota, more generally, to our friends and family. More

Best experience ever The staff was awesome. The salesman, James, was both knowledgeable and very friendly. I could not have asked for a better experience. Scott Crume work The staff was awesome. The salesman, James, was both knowledgeable and very friendly. I could not have asked for a better experience. Scott Crume worked very hard to get us what we wanted and last night we drove away with a 2014 Toyota Tacoma. Dawn was excellent. She told us all about the buttons and the touch screen. She even connected my phone for me. This is the best dealership that we have ever been to. I highly recommend anyone looking for a car or truck to go here. More

Kind and Helpful Kendall and Joji were the salesmen we worked with. They were both knowledgeable about the Prius C and worked with us to get us the one we wanted. Th Kendall and Joji were the salesmen we worked with. They were both knowledgeable about the Prius C and worked with us to get us the one we wanted. The negotiations were quick and relatively painless. We are very satisfied with the vehicle and the experience. We will recommend this dealership to our family and friends . James and Linda Blecher More

Great Dealership We have bought three cars now from Kenny Thomas Olathe Toyota and will not go anywhere else! We have always worked with Shannon Merkel. She is beyon We have bought three cars now from Kenny Thomas Olathe Toyota and will not go anywhere else! We have always worked with Shannon Merkel. She is beyond awesome! She is never pushy or puts any pressure on you. She works hard to get you the very best deal she can. She is so pleasant to work with and makes the car buying experience a great one! We ask for Shannon every time and will continue to buy cars from her for years to come! Besides being so great to work with, she also really knows her cars. She is very knowledge and can answer any of your questions! We highly recommend Olathe Toyota and Shannon Merkel! Joe and Laura DeLargy More

Sales Organization We had a wonderful experience in dealing with both Shannon Merkel, and Kendall Kile. I will first address my thoughts on Shannon. I met Shannon 13 ye We had a wonderful experience in dealing with both Shannon Merkel, and Kendall Kile. I will first address my thoughts on Shannon. I met Shannon 13 years ago when looking to purchase a car. She took the time to listen to what I wanted and offered me several options. At the time I was not sold on a Camry but was sold on her. I did not buy a Toyota and felt guilty that I did not buy a car from her. Over the years Shannon has stayed in touch with me and it finally paid off for her. In the past three months we have purchased a 2014 Toyota Avalon, and a 2014 Toyota Camry. On both of these purchases we not only worked with Shannon but with Kendall Kile too. We found that Kendall is so much like Shannon. He listens and follows up just like she does. I can recommend that if anyone is looking to buy, or lease a car that they deal with either Shannon or Kendall. One last comment. This is the third time we have purchased or leased a car from Kenny Thomas. We have found everyone pleasant to deal with. Greg K Olathe, Kansas More

Easy to work with! Kendall and the staff were friendly and courteous. Worked with us to get us the vehicle and the price we could manage. Would buy from them again. We'r Kendall and the staff were friendly and courteous. Worked with us to get us the vehicle and the price we could manage. Would buy from them again. We're excited to start enjoying our minivan! More

No Pressure!!!!!! Kendall Kile was our Sales Consultant. Very Professional, Knowlegable and very pleasant to deal with. If you like "no pressure" This is the consulta Kendall Kile was our Sales Consultant. Very Professional, Knowlegable and very pleasant to deal with. If you like "no pressure" This is the consultant for you. Love the new Rav4... More

Best experience purchasing a car We drove there from Topeka because they were the only Toyota dealership opened on a Sunday. Luckily, I got the best salesman ever, Mario Rodriguez. We drove there from Topeka because they were the only Toyota dealership opened on a Sunday. Luckily, I got the best salesman ever, Mario Rodriguez. I knew what I wanted and he found it for me perfectly. He was not pushy but was understanding, willing to explain everything and I never felt rushed or forced into anything. Awesome experience with him. Next time I need a car I'm returning to Mario. Highly recommend! More