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Olathe Toyota
Olathe, KS
545 Reviews
A Kansas City Metro Area Toyota Dealer for over 25 years serving both Kansas and Missouri. Prominently located in Olathe, Kansas, we are only 20 minutes from Downtown Kansas City, The Legends, The Sprint Center, The Power and Light District, The Country Club Plaza, The Truman Sports Complex, Verizon Wireless Amphitheater, Westport, Raytown, Lee's Summit, Gladstone, North Kansas City, Parkville, and the Kansas Speedway. We are a short drive from Prairie Village, Merriam, Lenexa, Shawnee, Mission, Paola, De Soto, Bonner Springs, Town Center Plaza and Brookside, and only minutes away from the Heart of Johnson County, Spring Hill, Leawood, Gardner, Overland Park, Eudora, Ottawa, Stillwell, The Sprint Campus, and The Great Mall of the Great Plains.
Olathe Toyota is conveniently located at exit 218, the Sante Fe exit, on I-35 south of I-435. Rawhide Rd is a frontage road on the North West corner of Sante Fe and I-35.
Taking Excellent Care of our customers is Priority #1. We have won Toyota's prestigious President's Award five years in a row (2005, 2006, 2007, 2008 and 2009). We also won it in 2001 and 2003. We not only want to meet, but exceed your expectations in Sales, Customer Service, Parts and Service. When you purchase a vehicle at Olathe Toyota, we don't want to just sell you a car, we want you to be our customer for life. Which is why we give you a Lifetime Warranty* with every new Toyota and select used car purchases.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 545 reviews
May 15, 2015
Brett Garcia was awesome to work with!! I had been on the olathe toyota website and was looking at used inventory. I sent a message through the website and gave my infor nation. The follow I had been on the olathe toyota website and was looking at used inventory. I sent a message through the website and gave my infor nation. The following day, I got a call from Brett Garcia. I met with Brett the following day and he was awesome. He answered all of my questions, he was super friendly, great attitude, and he made my car buying experience fabulous. I will definitely refer my friends and family to Brett. More
by hcmccall74
Employees Worked With
Brett Garcia
May 14, 2015
PURCHASED A 2015 COROLLA LE - CASH PURCHASE 5-12-15 MARVELOUS INTERACTION WITH SHANNON MERKEL. Looked at several Corolla options, took a test drive, talked costs with a CASH purchase. Met many employ MARVELOUS INTERACTION WITH SHANNON MERKEL. Looked at several Corolla options, took a test drive, talked costs with a CASH purchase. Met many employees - Glenna, ladies in service dept (they gave us donuts while we waited), Kenny G., Dawn, Beau, and more. Spent 5 hours there as we made our decision, worked out details, and finalized all paperwork, AND WROTE OUR FULL CHECK. If you are in the market for a TOYOTA, we would absolutely recommend OLATHE TOYOTA. They are all professional but personable and VERY FRIENDLY!! We HIGHLY RECOMMEND SALES ASSOCIATE SHANNON MERKEL - who is ALL THE ABOVE AND MORE - extremely willing to "go the extra mile" to put you in the Toyota of your choice!!!! We came away feeling we had not only made a GREAT PURCHASE, but also NEW FRIENDS!!!!!! More
by BERNICE 73
Employees Worked With
Shannon Merkel
May 14, 2015
Service Service Scheduled service appointment on line. Debbie Helms assisted me again with my 75, 000 service. Arriving 20 minutes early was no issue. She was fami Scheduled service appointment on line. Debbie Helms assisted me again with my 75, 000 service. Arriving 20 minutes early was no issue. She was familiar with the vehicle and its history. She had some helpful hints such as when to consider purchasing new tires and a new battery, but no pressure to make an immediate decision. She clearly explained all of the diagnostics and reviewed the service performed. I will ask for her again. Donald from the service bay was extremely helpful and friendly as well. More
by 2010Tacoma
Employees Worked With
Debbie Helms, Donald (?)
May 07, 2015
Sales Consultant Brett Garcia - Great! This was our first experience with Olathe Toyota and we were very pleased. Exceptional customer service from Brett Garcia and the rest of the team. This was our first experience with Olathe Toyota and we were very pleased. Exceptional customer service from Brett Garcia and the rest of the team. More
by Doug and Laura Sommer
Employees Worked With
Brett Garcia
April 30, 2015
NOT TO BE TRUSTED So just as an FYI- DO NOT GO TO OLATHE TOYOTA FOR ANYTHING- THEY CAN NOT BE TRUSTED. I was given an offer on a car from Legends but didn't want to d So just as an FYI- DO NOT GO TO OLATHE TOYOTA FOR ANYTHING- THEY CAN NOT BE TRUSTED. I was given an offer on a car from Legends but didn't want to drive that far. I contacted, Olathe & forwarded the emails from Legends, Olathe said they would give me the same deal. We worked everything out on the phone, he got approval from his manager. I said I did not want to drive over unless it was a guaranteed done deal and he assured me it was. I got to Olathe after driving 45 minutes through pouring rain and heavy traffic in KANSAS (I hate driving in Kansas) and they of COURSE then told me they couldn't do the deal we agreed on but they could do this OTHER deal (that was several thousand dollars more than what we had agreed to). Isn't bait and switch still illegal people? They flat-out LIED to me on the phone to get me in there, then went back on their word once I arrived. They wanted me to waste time talking to the manager and try to "work it out"- so sorry, but we already did that and you just called it off after I drove all this way. I wouldn't take their car now if they gift wrapped it, dropped it in my driveway, and gave it to me free. I walked out after telling them (I admit a little loudly) that I didn't appreciate being lied to or tricked and I wasn't some sucker who would take whatever crap deal they gave me just because I had driven out there. I informed them that if they were going to lie to me and try to bait and switch me I did not trust them, then I walked out. edit: FYI- I MADE THE LONGER DRIVE TO LEGENDS, got the deal they offered on the phone, AND NOW HAVE A NEW CAR WITH NO HASSEL- GO TO LEGENDS INSTEAD! It's worth the extra drive!!!! More
by wolfgirlval
Employees Worked With
don't see him on here, it was a younger gentleman, believe his name was Ken? maybe Derek? I was mad enough about driving out there and being lied to that I didnt even take his card.
April 28, 2015
I won't go elsewhere We bought our last three vehicles NEW from Kenny Thomas Olathe Toyota. We love the Lifetime Warranty. We love Toyota. Our salesman, the finance depar We bought our last three vehicles NEW from Kenny Thomas Olathe Toyota. We love the Lifetime Warranty. We love Toyota. Our salesman, the finance department and all the staff there always go above and beyond for us. Thank you. More
by sgmorrison
Employees Worked With
April 16, 2015
The Best This Toyota service center provided the the best experience I have had at a car dealership. The person answering the phone in the service center, the This Toyota service center provided the the best experience I have had at a car dealership. The person answering the phone in the service center, the technicians working on the car, the transportation van driver were friendly, respectful and helpful. The energy in the service area was upbeat and friendly , the technician listened to why I was there and was clear about what needed to be done. I felt I could trust what they said and will continue to take my car there for service! . More
by 1nellie
Employees Worked With
Steve Mooy
April 03, 2015
new car i bought a 2015 toyota corrola le from kendall kyle. i spoke with him on several occasions. i would recommend him to anyone looking for a car. very i bought a 2015 toyota corrola le from kendall kyle. i spoke with him on several occasions. i would recommend him to anyone looking for a car. very professional. he answered all questions i had. made me feel like a valued customer. i am rating the quality of work because the system will not let me submit without giving a rating. i have not had any work done yet as i just bought the car yesterday. More
by trombone1
Employees Worked With
March 14, 2015
All -Please check service performed (or NOT!) Friday -3/13 - 10:20 AM - Took my 2011 Venza in for 50,000 service maintenance ---the night before I replaced my engine air cleaner and cabin filter ( Friday -3/13 - 10:20 AM - Took my 2011 Venza in for 50,000 service maintenance ---the night before I replaced my engine air cleaner and cabin filter (as wanted to save $$)....Service was completed - report returned with both checked yellow and response were they were dirty and needed to be blown out!!!!!!!! Inquiry with Service Manager who stated that they mark all filters yellow -----really!!!! Upon driving away I did check in my glove box and noted that nothing had moved --removal of glove box required to access cabin filter....Very dissatisfied with service as now what information on the report did thy actually perform.....paid $70.00 for what????. Fortunately they did not ask to replace filters as we would be in another area in dealing with dealership --- however please make sure service is done.....very poor as in large font on the service page of this dealership ---SERVICE YOU CAN TRUST. Will be reportin this complaint to Toyota..... More
by rlp1948
Employees Worked With
Vernon
March 04, 2015
The Best, Thank You Brett My 2009 Camry was demolished in a traffic accident. I had to buy a car immediately. I was stunned and anxious. Of all of the salespeople I spoke wi My 2009 Camry was demolished in a traffic accident. I had to buy a car immediately. I was stunned and anxious. Of all of the salespeople I spoke with from the many local dealerships, Brett Garcia was there to help me. Brett is knowledgeable, and informative. He is honest, prompt, accurate, and patient. Because of Brett, I was able to quickly and easily move forward with my new Camry. I am grateful that I was able shop online for my car. Everything was just as Brett said it would be. I will never worry that I could have found a better car, a better dealership, or a better deal. I love my new Camry Thanks again, Brett. More
by glynnes
Employees Worked With
Brett Garcia
