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Olathe Toyota
Olathe, KS
545 Reviews
A Kansas City Metro Area Toyota Dealer for over 25 years serving both Kansas and Missouri. Prominently located in Olathe, Kansas, we are only 20 minutes from Downtown Kansas City, The Legends, The Sprint Center, The Power and Light District, The Country Club Plaza, The Truman Sports Complex, Verizon Wireless Amphitheater, Westport, Raytown, Lee's Summit, Gladstone, North Kansas City, Parkville, and the Kansas Speedway. We are a short drive from Prairie Village, Merriam, Lenexa, Shawnee, Mission, Paola, De Soto, Bonner Springs, Town Center Plaza and Brookside, and only minutes away from the Heart of Johnson County, Spring Hill, Leawood, Gardner, Overland Park, Eudora, Ottawa, Stillwell, The Sprint Campus, and The Great Mall of the Great Plains.
Olathe Toyota is conveniently located at exit 218, the Sante Fe exit, on I-35 south of I-435. Rawhide Rd is a frontage road on the North West corner of Sante Fe and I-35.
Taking Excellent Care of our customers is Priority #1. We have won Toyota's prestigious President's Award five years in a row (2005, 2006, 2007, 2008 and 2009). We also won it in 2001 and 2003. We not only want to meet, but exceed your expectations in Sales, Customer Service, Parts and Service. When you purchase a vehicle at Olathe Toyota, we don't want to just sell you a car, we want you to be our customer for life. Which is why we give you a Lifetime Warranty* with every new Toyota and select used car purchases.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 545 reviews
August 22, 2017
Great place and great salesman! Wonderful place to buy a car. The salesman was very knowledgeable, helpful and patient with us; the staff was straightforward and had quick response Wonderful place to buy a car. The salesman was very knowledgeable, helpful and patient with us; the staff was straightforward and had quick response in processing the paperwork; and the customer service representative that checked us out was great. An overall wonderful place to buy a car--I would highly recommend. More
by S. Davey
Employees Worked With
Joji Eapen
August 17, 2017
Kendall was great! Overall good experience at the dealership. Kendall really made it easy. Answered all my questions and knows how to give the Customer Service Experienc Overall good experience at the dealership. Kendall really made it easy. Answered all my questions and knows how to give the Customer Service Experience! Initially talked to Daniel T. on the phone and he convinced me to stop in :) Glad he did love the 4Runner. When arrived he was with another customer but instead of making us wait he handed us off to Kendall. Great job fellers! More
by MartinZ
August 11, 2017
Good experience I had a great experience at Olathe Toyota. Joji was my sales consultant and he was very helpful and knowledgeable. It took some time for my insurance I had a great experience at Olathe Toyota. Joji was my sales consultant and he was very helpful and knowledgeable. It took some time for my insurance to be verified and everyone was very patient with me. More
by Jquang
Employees Worked With
Joji Eapen
August 08, 2017
easy transaction Kendall Kile and the staff at the dealership handled the purchase of my new Tundra as well as I could have asked. Thanks and I love the truck! Kendall Kile and the staff at the dealership handled the purchase of my new Tundra as well as I could have asked. Thanks and I love the truck! More
by tundra off road
Employees Worked With
August 08, 2017
No pressure salesmanship. Very congenial. 2nd car we bought through Kendall Kile. Excellent representative for your business! Took a little long to finalize the paper work and ensure it's a 2nd car we bought through Kendall Kile. Excellent representative for your business! Took a little long to finalize the paper work and ensure it's accuracy, thus the 4 rating on customer service and quality of work.. More
by stoney 21
Employees Worked With
August 01, 2017
First Class Operation Olathe Toyota is a first class operation. This includes customer service, finance, sales and service. Everyone is very helpful and professional. Ou Olathe Toyota is a first class operation. This includes customer service, finance, sales and service. Everyone is very helpful and professional. Our sales rep, Kile Kendall, went that extra mile. More
by Lloyd
Employees Worked With
July 29, 2017
Excellent experience your dealership is a place where I want to come back for my next purchase and refer my friends and family. Johannes, since my first phone call he made your dealership is a place where I want to come back for my next purchase and refer my friends and family. Johannes, since my first phone call he made me feel comfortable and because him, I'm driving my tundra. Thank you everybody. More
by Edgar Salinas
Employees Worked With
Johannes Alberty
July 25, 2017
Birthday celebration Spent my birthday buying a new car - what a present! Both sales personnel Johannes and Joji were very helpful. They were curtious, informative, pat Spent my birthday buying a new car - what a present! Both sales personnel Johannes and Joji were very helpful. They were curtious, informative, patient and thoughtful. Neither pressured us in spite of the slow pace of our decision making. In addition we felt like we received a good deal. This is our third purchase from Kenny Thomas Olathe and this is the third time we have had a good experience. More
by Happy driver
Employees Worked With
Johannes Alberty, Joji Eapen
July 24, 2017
Took car in for repair. Car is in worse condition now!!! Took car in for service, to Olathe Toyota yesterday. Condition upon delivery: A/C hot on driver side, cold on passenger side. Rear A/C unit was Took car in for service, to Olathe Toyota yesterday. Condition upon delivery: A/C hot on driver side, cold on passenger side. Rear A/C unit was also cooling the car. Compressor clutch was engaging and releasing similar to how it should. System holding a refrigerant charge and had been for months. This is a split driver / passenger system with separate temperature controls and one of the common failure points are the dampers under the dash that direct air through the heater core. Specifically asked them to check the dampers. They said they would check them as part of the A/C diagnostic. Condition of vehicle when I picked it up: WORSE THAN WHEN WE DROPPED IT OFF!!!!!!!!! 1) It took 30 minutes for them to bring the car to the front so I could drive away!!!! 2) They did not check the A/C dampers I specifically asked them to check!!! AND told me that would be an additional service charge and additional hours in the shop!!! 3) The A/C system no longer cooled at all!!!! Remember, it had been working, but poorly. 4) A/C compressor clutch no longer engaging!!!! Remember, it had been functioning. 5) No refrigerant remaining in the system and no longer capable of holding a charge!!!!! 6) Claimed the refrigerant line that ran from the front of the car to the rear A/C unit needed to be replaced. Leaking. 7) Claimed the condenser coil in the front of the car had to be replaced. Leaking. Could it be possible they damaged the system? You be the judge!!!!!! I WANT MY MONEY BACK!!! I'll also send this to Toyota. Dealer service manager contacted me by telephone and in a belliigerent tone of voice stated the service performed. He did not address the item I had asked them to look at and they did not look at - check the A/C dampers under the dash for proper operation. He did not address the missing refrigerant from the system, which either should have been returned or produced a reduction in the charges. He did not address the fact that they did not reduce the charges for dye materials and labor for dye that another party had already injected into the system. Still not happy with the service provided, the care of the customer at time of pick-up or the belligerent telephone call from the service manager. I still feel this organization deserves a DO NOT RECOMMEND. More
by Unhappy Service Customer
Employees Worked With
Service Department
July 21, 2017
Best Car Buying Experience...Ever Olathe Toyota was not the first Toyota dealership we visited. We'd been working with another dealership closer to our house when we discovered that t Olathe Toyota was not the first Toyota dealership we visited. We'd been working with another dealership closer to our house when we discovered that the salesperson had flat out lied to us. We were ready to give up on buying a new Hybrid Highlander when we came across the positive reviews of Olathe Toyota and Kendall Kile on DealerRater. So we called up Kendall (who didn't know us from a hole in the wall) and told him we wanted to buy the Hybrid Highlander, told him the price we were willing to pay based on our research, and told him that we would not negotiate our trade-in until we'd agreed on a price for the Highlander. We also told him about our terrible experience at the other dealership. Kendall was extremely gracious and understanding. He did not pressure us to come in (never even suggested it). Instead, within an hour or so (exchanging a few quick phone calls), we reached an agreement on the price of the Highlander, and then our trade-in (thanks to Kendall's offer to get us a price on the trade-in just through pictures texted to him). Once an agreement was reached, we showed up at the lot later that afternoon, test drove the car, and finished all the paperwork in about 2.5 hours. The finance guy Beau was great, and so was the parts guy Nick. Everyone we came into contact with at Olathe Toyota was genuinely nice and a pleasure to be around. I cannot recommend Olathe Toyota or Kendall Kile enough. We were willing to drive almost an hour from our home just to do business here and it was absolutely worth it! More
by happy customer
