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Olathe Ford Lincoln - Service Center

Olathe, KS

4.9
1,022 Reviews

1,022 Reviews of Olathe Ford Lincoln - Service Center

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March 16, 2023

Always a good experience when I visit Olathe Ford. Always prompt and quick. I’m typically in and out within an hour! More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
March 16, 2023

Sam kept me informed with my recall update. Pick up and delivery went well. My vehicle was washed and vacuumed as promised. More

by laketahoe10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Miller
March 06, 2023

Always friendly and excellent customer service. In and out within the hour. The waiting area has a great place to get some work done while you wait. More

by steve.albers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammi Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Good customer service experience with quick check in and good communication via text on service and when car was ready. Good face to face review when picked up car More

by jocho21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammi Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Customer service is the number 1 thing get you in and out as soon as they can More

by deidre2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
February 27, 2023

My experience with the Service Dept, was very good. The Service Advisor, Brett Wondra, was very friendly and informative. I only had to wait 35 minutes for the Works. I would highly recommend Ford a More

by susie.bohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRETT WONDRA
February 23, 2023

The service was great and the staff even greater. Really enjoyed the experience. Planning to do more service work with you in the future. More

by alholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Wondra
February 21, 2023

Overall. The service department did a great job. My windshield was water spotted when I left and it wasn’t when I came in but oh well. More

by maugustine
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sammi Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

Always friendly, fast and reliable service car was ready ahead of time. Would highly recommend! More

by gregroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammi Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beers
February 09, 2023

It was easy to get an appointment to have "The Works" performed on the car. I only had to wait about 35 minutes for the work to be done. My service adviser was polite and explained any items on the fin More

by mjefferson1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammi Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The appointment person was very nice and polite.
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