Olathe Ford Lincoln - Service Center

The Olathe Ford Service Center is extraordinarily slow. Expect significant delays on car repair services. We brought in our vehicle in for a recall appointment that was scheduled a month out. When we dropp Expect significant delays on car repair services. We brought in our vehicle in for a recall appointment that was scheduled a month out. When we dropped it off, we were told that it is possible that the vehicle may need to stay overnight. We were not told that an overnight service was needed when the appointment was originally scheduled, but we were fine with leaving the car for that amount of time. "Overnight" has turned into three weeks. The expected completion date keeps changing. Our car is still not ready for pickup. We are beyond livid. Awful - Do not recommend. As I wrote this review, Olathe Ford texted me indicating the car would be delayed yet again...... More

Got my car serviced quickly and got updates from the service team, was a good experience. service team, was a good experience. More

Very pleasant atmosphere and the work was done quickly so I was able to wait. Care was washed! No pressure to do work that was not expected. I was able to wait. Care was washed! No pressure to do work that was not expected. More

Olathe Lincoln is a comfortable environment to wait in. My car was checked in as scheduled and the service was completed within an hour. My car was checked in as scheduled and the service was completed within an hour. More