Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,023 Reviews of Olathe Ford Lincoln - Service Center
Sort by
July 11, 2023
Oil change was completed in a timely manner. Service rep was great to work with. Service rep was great to work with. More
by shanewood20
Employees Worked With
June 30, 2023
We were there for an oil change and Jill in the service worked with us. She is great.. Helpful, knowledgeable, kind, friendly and very efficient. worked with us. She is great.. Helpful, knowledgeable, kind, friendly and very efficient. More
by Patti
Employees Worked With
Jill in service department
June 26, 2023
The Olathe Ford Service Center is extraordinarily slow. Expect significant delays on car repair services. We brought in our vehicle in for a recall appointment that was scheduled a month out. When we dropp Expect significant delays on car repair services. We brought in our vehicle in for a recall appointment that was scheduled a month out. When we dropped it off, we were told that it is possible that the vehicle may need to stay overnight. We were not told that an overnight service was needed when the appointment was originally scheduled, but we were fine with leaving the car for that amount of time. "Overnight" has turned into three weeks. The expected completion date keeps changing. Our car is still not ready for pickup. We are beyond livid. Awful - Do not recommend. As I wrote this review, Olathe Ford texted me indicating the car would be delayed yet again...... More
by A
Employees Worked With
JR
June 23, 2023
Very pleasant atmosphere and the work was done quickly so I was able to wait. Care was washed! No pressure to do work that was not expected. I was able to wait. Care was washed! No pressure to do work that was not expected. More
by trb3785
Employees Worked With
don't remember any names
