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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,144 Reviews

2,144 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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September 10, 2024

Kendrick was amazing and very helpful. Waiting room was convenient and had everything I could need. Oil change was quick and painless. More

by sidneykarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sidney, and it's great to hear about your excellent experience here at Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

September 09, 2024

They were very helpful! Chris and Lucas did an amazing job at helping. Would definitely recommend to others. More

by miranda.fiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Miranda, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

September 08, 2024

Took them four visits leaving my vehicle to fix an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude an More

by mcconnell1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje
Sep 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave your review. I understand your frustration and do apologize for the lack of communication that occurred. We would be more than happy to assist you. Please reach out to me at your convenience. Lucas Kay Service Manager 913-780-3700

September 07, 2024

I found it convenient and quick and also they stuck to there word on what they were going to do More

by jasmineloeffelholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, Jasmine, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

September 07, 2024

Kendrick was awesome he went above beyond to provide me with outstanding customer services I will be returning back to Olathe Dodge Dealer to continue to have my truck serviced. I’m thankful and grateful a More

by shawnburgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Shawn, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

September 06, 2024

Great service. Communicated well with me on the status of repairs and got done when they said they would. More

by dan.rocole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

September 06, 2024

Terrible customer service for a minor problem with a clip on front quarter panel. Had to make several trips to dealership and car was never fixed More

by gogopostal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Venzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lucas Kay Service Manager 913-780-3700

September 06, 2024

Service is prompt and good. But it was early morning .. should have provide coffee and donuts .. if possible. More

by karkisanjay555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, Sanjay! We're glad to hear you enjoyed our service, and we appreciate your feedback about morning snacks. Lucas Kay Service Manager 913-780-3700

September 05, 2024

Jesse is the best advisor I have worked with! He is an asset to the company!! More

by anthony.c.acock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje, Joshua Scudder
Sep 05, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Anthony, Thank you so much for your excellent review! We are so glad that Jesse had the opportunity to work with you, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

September 05, 2024

The guys told me numer's alive and tried to steal my money to make me pay for some that the warranty come disposed to pay for and ask someone to come before the money too your mechanic sales department. More

by smiths.group.of.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje, Joshua Scudder
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Lucas Kay Service Manager 913-780-3700

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