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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,309 Reviews
Call Service Center (913) 298-8939

2,309 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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February 22, 2025

Good customer service. The issue with my vehicle was explained to me well. All my questions were answered clearly. More

by Lexus.scott1156
Recommend Dealer
Yes
Employees Worked With
Tanner Walker, Tanner Walker
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Feb 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Scott, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

February 22, 2025

Dealer charged a diagnostic fee after not being able to fix the vehicle. Manager was rude and unwilling to see how that is wrong. More

by soukup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2025

Excellent service dept. Associate keep me informed on progress of maintenance. Updated me as needed More

by mrob46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

February 19, 2025

The service is always great. The service is always great great great great and great. More

by gramrob49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Report | Print
Feb 19, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

February 19, 2025

I was informed by bill included Shop fees? Part markups? What a total Scam. Towed vehicle out of there. Don’t waste your money! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

February 18, 2025

Overpriced, highway robbery for 0 real help. Absolutely a joke of a dealership. We will never be back and have let all our friends, co workers and social media know More

by shipley.christine1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite, Jesse Venzor, Tanner Walker
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February 11, 2025

Very easy to work with. Appreciated the ability to schedule using the mobile app and communication via text and email. More

by JAMIESHELLOPKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Report | Print
Feb 11, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Awesome! I am glad you enjoyed your experience. I will let Tanner know as well. Thank you for the positive review. Lucas Kay Service Manager

February 10, 2025

Stan has always been super helpful. He always keeps me updated on my vehicle. He answers any questions I may have. More

by dustyfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
Report | Print
Feb 10, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stan and our team, and we look forward to working with you again. Derek Hill GSM 913-780-3700

February 09, 2025

Excellent service, staff! Needed an unexpected repair. They diagnosed quickly and had repairs done same day. Have me a ride home while repairs were being done and picked me up More

by phantom_f3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
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Feb 10, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Luke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Derek Hill GSM 913-780-3700

February 09, 2025

Bad service, poor communication and excessive prices I had to wait 30 minutes because they couldn't find my car and they brought me the wrong car This was my second time at the same dealer and both times More

by yazminrivera0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Yazmin, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Derek Hill GSM 913-780-3700

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