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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,318 Reviews

2,318 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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January 12, 2024

Stan and the Olathe service department were very knowledgeable and kind when it came to updated my PCM and changing the oil on my Jeep Grand Cherokee. Stan was very attentive and kind when I was una More

by Baileighlewis18
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Baileighlewis18 responded

My name is Baileigh and I verify this message.

Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know our team at Olathe Dodge Chrysler Jeep Ram, especially Stan, provided you with knowledgeable and kind service. We look forward to serving you again! Safe travels!

January 12, 2024

Very courteous, kept us informed, and on time. We will continue to have them service our vehicle. More

by lurp59
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi! Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing excellent customer service and keeping our clients well-informed and satisfied is always our top priority at Olathe Dodge Chrysler Jeep Ram!

January 12, 2024

The manager Tony took excellent care of me in that I had transportation while my jeep was in the shop and fixed what was wrong. I felt he cared about the service provided and the outcome...my satisfaction I More

by ADeeter
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi, A Deeter! We're glad to know that Tony and our team at Olathe Dodge Chrysler Jeep Ram provided you with excellent service! We appreciate your feedback, and we look forward to assisting you again in the future. Safe travels until then!

January 12, 2024

We brought the Charger in with a repeat problem and the team couldn't fix it. Once we left we found a problem that arose while our car was in the shop. We returned in 10 minutes and they had na answer for More

by Gene Slater
Recommend Dealer
No
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review, Gene. I'm sorry to hear of your frustration and encourage you to contact me directly so we can discuss these concerns in greater detail. Respectfully, Tony Acock - Service Manager - 9137803700

January 12, 2024

Had an appointment to have my truck looked at at 7am. 2 days later the truck hadn't even been touched. Took 3 days to do an inspection that should have taken 2 hours. More

by bslagle3
Recommend Dealer
No
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about the delay you experienced with your truck's inspection. This is not reflective of the efficient service we aim to provide, and we regret any inconvenience caused. We would appreciate an opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

January 12, 2024

I was helped right away. Had to wait a little long but not a huge issue. Was not charged because of free oil change and recall work. More

by karstenschoenberg
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your patience during your visit and are glad to know you were assisted promptly at Olathe Dodge Chrysler Jeep Ram. Thanks for trusting us with your vehicle service needs! We'll see you next time. Safe travels!

January 12, 2024

Fast and Efficient Took good care of us That is all! Goodnight folks! No No More

by STACYEKOBER
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Stacy! Thank you for leaving us this five-star review and kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

January 12, 2024

Everyone always treats me very nice. Everyone is friendly. The dealership waiting area is clean and comfortable. I'm always kept informed. More

by clwilson1959
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you've had a positive experience with us at Olathe Dodge Chrysler Jeep Ram! We strive for top-notch customer service and clean, comfortable facilities. We look forward to serving you again!

January 12, 2024

Multi point inspection not completed. Low tire pressure after tire rotation. No service sticker placed in window. More

by grmiddle
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. It's important that all aspects of our service, including the multi-point inspection and tire rotation, are completed thoroughly. I'd like to look into this for you - please reach out at your earliest convenience so we can address these issues directly. Thank you, - Tony Acock - Service Manager - 9137803700

January 05, 2024

Super quick and friendly One two three four five six seven eight nine ten eleven More

by Jshelleen
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
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