Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,230 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
It was all excellent except they tried to charge me for some service that I get for free because I bought a package when I purchased my brand new challenger some service that I get for free because I bought a package when I purchased my brand new challenger More
The express service is very convenient. Advisors are good at keeping you updated. Surprised the advisor wasn't aware I had my air filter changed on a previous visit Advisors are good at keeping you updated. Surprised the advisor wasn't aware I had my air filter changed on a previous visit More
Would rate lower (Zero) if that was an option. I brought my displeasure to both Kassidy and Tony. Both have been in contact with me since my service date. It has yet to be resolved of why seat was I brought my displeasure to both Kassidy and Tony. Both have been in contact with me since my service date. It has yet to be resolved of why seat was moved both back and titled back, radio changed and blasting, sterling shell adjusted. Still don't understand why that was all heccsssary to move it out to lot after oil change and tire rotation. Just a really poor look overall. More
Got in and out with exactly what I was told they would do. Tech explained services to be completed on this visit and educated me on what needs done with specific fluids on my next visit. do. Tech explained services to be completed on this visit and educated me on what needs done with specific fluids on my next visit. More
Other than my first oil change after we bought the truck. At that service a tech lifted the truck on a lift and didn't have the arms set right. So all the weight went to the running boards. Which in turn ben At that service a tech lifted the truck on a lift and didn't have the arms set right. So all the weight went to the running boards. Which in turn bent them and tore the mounting holes of the cab. Which didn't get fixed. After that it's been great. More
Awful service department management. Had an appointment scheduled for 8 am, work hadn't even started when I came up pick it up at 5pm. Was told I had cracked windshield washer line yet t Had an appointment scheduled for 8 am, work hadn't even started when I came up pick it up at 5pm. Was told I had cracked windshield washer line yet took it elsewhere and it was just plugged. Had ordered tires to be installed and they never ordered them so they weren't even there to install for the appointment. Called Tony the service manager multiple times and never once got a call back to discuss the problems. They have lost my business. More
Signage for where to enter service was confusing. Waited a really long time for them to bring my vehicle up. Waited a really long time for them to bring my vehicle up. More