Olathe Dodge Chrysler Jeep RAM - Service Center

I waited a while by my car while multiple people asked if I'd been helped (was told I'd have someone coming who was finishing a call). Long but pleasant wait during service (office staff member offered every I'd been helped (was told I'd have someone coming who was finishing a call). Long but pleasant wait during service (office staff member offered everyone water). When my car was 'finished' the start/stop alert on my dash hadn't been cleared (came back in - Shawn didn't respond and someone else couldn't figure it out). The dash alert was the reason I did my oil change at the dealership (still there). My little glass turtle I got in Venice Beach that sits on the dashboard was damaged during the service; didn't see that til I got home. An apology would've been nice. More

Fast, friendly. Overall a very pleasant experience. Easy check in, waiting was quick and my vehicle was returned as clean as it went in, no grease marks in the inter Overall a very pleasant experience. Easy check in, waiting was quick and my vehicle was returned as clean as it went in, no grease marks in the interior. More

It was great. Very courteous and professional. However, I already left a review and it annoys the xxxx out of me to have to do it again Very courteous and professional. However, I already left a review and it annoys the xxxx out of me to have to do it again More

The service people are straightforward and do their best to explain what is happening. They are also concerned that the guest is comfortable. to explain what is happening. They are also concerned that the guest is comfortable. More

We were misinformed about our service when picking up our vehicle. We have been waiting over a month for a back ordered part with no updates from the dealer. Our van has had the check engine light since the vehicle. We have been waiting over a month for a back ordered part with no updates from the dealer. Our van has had the check engine light since the first week of December and it cannot use any electric power until the new part comes in. Very very frustrating. More

Excellent Excellent customer service. I really enjoy buying my truck. I will recommend to my friends I really enjoy buying my truck. I will recommend to my friends More

Was told service would take an hour and it took 3 hours. Only 1 of 4 service recalls were completed in that 3 hour timeframe. Only 1 of 4 service recalls were completed in that 3 hour timeframe. More

Came in for an oil change. Sit for two hours. Had I not gotten up to check on what was taking so long could have been even a longer wait Sit for two hours. Had I not gotten up to check on what was taking so long could have been even a longer wait More

It was all excellent except they tried to charge me for some service that I get for free because I bought a package when I purchased my brand new challenger some service that I get for free because I bought a package when I purchased my brand new challenger More

The express service is very convenient. Advisors are good at keeping you updated. Surprised the advisor wasn't aware I had my air filter changed on a previous visit Advisors are good at keeping you updated. Surprised the advisor wasn't aware I had my air filter changed on a previous visit More