Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,144 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Pricing is way too expensive. Got an AC quote of $3,000. Got it done at another shop for $1,400. Works great. Got an AC quote of $3,000. Got it done at another shop for $1,400. Works great. More
I went online the night before and was able to get in at 7 in the morning. I was happy about that. Great service. Cost a lot more than I thought it would but Chris offered a coupon for a little discount. Se 7 in the morning. I was happy about that. Great service. Cost a lot more than I thought it would but Chris offered a coupon for a little discount. Service great. I didn't like the 3% surcharge for using a credit card if I had the cash I would of paid with cash. I paid went to wait for my car and after about 15 minutes I went back in to check on it. A guy had just paid and she called back for his car. I asked about mine and she said did you bring number 320 or whatever number up yet. He said no. I went back out with the guy who just paid and guess what he got his car. I'm still waiting. He said I will be right out with your car. I waited a total of 30 minutes for my car after being charged a 3% surcharge. More
Service was great and updated me on progress in a timely manner when ready for pickup manner when ready for pickup More
Everything was good except for the amount of time my vehicle was there. Communication was very good vehicle was there. Communication was very good More
Did exactly what I needed at a fair price. Would recommend Olathe Jeep's service department to anybody. Would recommend Olathe Jeep's service department to anybody. More
Received poor communication throughout the entire service period. Even after leaving multiple voicemails, texts, and emails all communication was ignored from me and resulted in multiple phone calls and dela period. Even after leaving multiple voicemails, texts, and emails all communication was ignored from me and resulted in multiple phone calls and delayed time throughout. This resulted in a job that could have been done in 1-2 days last 4 days and cost me more in extra rentals for days I would not have needed if communication would have been better. Was quoted a price of $500 if warranty did not cover it. Thankfully my warranty did cover it. When I got my bill my out of pocket was $200 but the full bill was actually only $300 so it makes me question if the problem was fixed appropriately or if the charge I would have received would have been inflated past the $300 for no reason. More
Tanner was extremely helpful and called me with updates. When I had questions about the part he would find out and let me know immediately When I had questions about the part he would find out and let me know immediately More
Stan was great. Kept us informed and always answered my questions quickly. Unfortunately it took 6 weeks to get the issue resolved with our Jeep, the dealership ha Kept us informed and always answered my questions quickly. Unfortunately it took 6 weeks to get the issue resolved with our Jeep, the dealership had no fault in that. More