Olathe Dodge Chrysler Jeep RAM - Service Center

Everyone is always helpful. They do their best to get things done in a timely manner. They do their best to get things done in a timely manner. More

I reserve further comments until I speak with Tony Acock about situation Tell Tony Acock to call me about situation Tell Tony Acock to call me More

Horrible. Will never do business there again Worst experience ever. More than I really want to type. Will never do business there again Worst experience ever. More than I really want to type. More

Helpful advisors The advisors were very helpful, in getting work done on my vehicle. The advisor was very helpful in getting work done on my vehicle. Vehicle was done on timely fashion. getting work done on my vehicle. The advisor was very helpful in getting work done on my vehicle. Vehicle was done on timely fashion. More

Joshua was both friendly and professional. He promptly communicated updates for our Wagoneer as they came available and was also very responsive whenever we reached out with questions. Olathe He promptly communicated updates for our Wagoneer as they came available and was also very responsive whenever we reached out with questions. Olathe DCJR remains the best service department we've worked with in our long history with MOPAR. More

Went to the Dodge McCarthy dealer to solve my problem made numerous phone calls. And could not get anywhere. Went to Olathe Dodge and was solved in one visit and one phone call. made numerous phone calls. And could not get anywhere. Went to Olathe Dodge and was solved in one visit and one phone call. More

My car was at the dealership for almost two months and I paid almost 500 dollars and my car is not fixed and they told me it couldn't be fixed I have 2015 Dodge Challenger srt hellcat and it couldn't be rep paid almost 500 dollars and my car is not fixed and they told me it couldn't be fixed I have 2015 Dodge Challenger srt hellcat and it couldn't be repaired More

It sucked and it's always a terrible experience. Communication is always bad. When I make an appointment and provide information about what is wrong it is still as if I walked in off the street with Communication is always bad. When I make an appointment and provide information about what is wrong it is still as if I walked in off the street without an appointment. They didn't fix the issue and I waited for someone to bring my Jeep around, waited for 30 minutes and then had to ask why no one brought my vehicle to me. I would say more than half the time that happens. I couldn't possibly hate this service department more than I do and if I didn't have an extended warranty I'd never set foot in there again. More

I waited a while by my car while multiple people asked if I'd been helped (was told I'd have someone coming who was finishing a call). Long but pleasant wait during service (office staff member offered every I'd been helped (was told I'd have someone coming who was finishing a call). Long but pleasant wait during service (office staff member offered everyone water). When my car was 'finished' the start/stop alert on my dash hadn't been cleared (came back in - Shawn didn't respond and someone else couldn't figure it out). The dash alert was the reason I did my oil change at the dealership (still there). My little glass turtle I got in Venice Beach that sits on the dashboard was damaged during the service; didn't see that til I got home. An apology would've been nice. More

Fast, friendly. Overall a very pleasant experience. Easy check in, waiting was quick and my vehicle was returned as clean as it went in, no grease marks in the inter Overall a very pleasant experience. Easy check in, waiting was quick and my vehicle was returned as clean as it went in, no grease marks in the interior. More