Olathe Dodge Chrysler Jeep RAM - Service Center

It was a very good experience and I hope to see you in the future the future More

It depends on how is helping Joshua was really polite but some other occasions I have had really rude people some other occasions I have had really rude people More

They failed to capture my personal info correctly and they attempted to sell me expensive service that I didn't need. they attempted to sell me expensive service that I didn't need. More

Great experience. .. quick and easy. But the surveys that Jeep and your dealership send asking me multiple times for rankings are annoying and time consuming .. quick and easy. But the surveys that Jeep and your dealership send asking me multiple times for rankings are annoying and time consuming More

We were the second car there at opening for an oil change. It took them three hours. change. It took them three hours. More

As a rule, because of past service, we always try to avoid the dealership ... Joshua Scudder is the reason we would consider going back to the dealership for service. avoid the dealership ... Joshua Scudder is the reason we would consider going back to the dealership for service. More

Horrible experience Delayed response, lack of communication, lack of customer service, not welcoming. Didn't do a good job of reaching out communication, lack of customer service, not welcoming. Didn't do a good job of reaching out More

The wait was far beyond what was required of the scheduled services. The service advisor tried to add on a laundry list of excessive services to up the final cost. I had to call and straighten that scheduled services. The service advisor tried to add on a laundry list of excessive services to up the final cost. I had to call and straighten that out. I also had to speak to the service manager to resolve the issues. More

Lack of communication. No communication from Cassidy. Not completing the agreed upon issue in a timely manner. Having to personally call in to learn that agreed upon plan w No communication from Cassidy. Not completing the agreed upon issue in a timely manner. Having to personally call in to learn that agreed upon plan was not being followed. Having to come in person to get any answers and then waiting for an hour when told it would only be 5 minutes. More

Took new van in for a battery issue on a Friday, picked up on Tuesday and van wouldn't start, issue not resolved but no big deal. Josh was great. Picked van up later in week, maybe Friday and van was fixed up on Tuesday and van wouldn't start, issue not resolved but no big deal. Josh was great. Picked van up later in week, maybe Friday and van was fixed. Issue was that you send a text saying reach out on this text thread if you have any questions so I sent 3 or 4 texts asking the status of the repair and did not get one response. More