Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,224 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Customer service is terrible. Will never use them again for my auto needs. This last visit was your 3rd strike. If asked I will recommend people do not use this dealership for Will never use them again for my auto needs. This last visit was your 3rd strike. If asked I will recommend people do not use this dealership for anything. More
I was told to bring my car in for a recall. It has already been inspected, but the parts were not previously available. I dropped it off the night before. It was late the following day when I c It has already been inspected, but the parts were not previously available. I dropped it off the night before. It was late the following day when I called back to check on progress. They had not yet taken it to the shop. Then, within 30 minutes they texted to tell me I could pick it up. When I did and inquired about the recall work they said they didn't do anything because the car didn't need it- which was very frustrating and mixed information. I continue to get texts from Jeep to take my car in to address the recall. More
It's been over 100 Days and we still don't have our car back. Tony Acock has improved commendations from the people we had prior, but we still don't have our car. We have opened a Chrysler cares ticket. We back. Tony Acock has improved commendations from the people we had prior, but we still don't have our car. We have opened a Chrysler cares ticket. We have no faith in the quality of this car that we paid a lot of money for. We've barely driven it since we bought it. More
Experience with dealership was professional and good. The dealership kept me well informed throughout the entire process. The dealership kept me well informed throughout the entire process. More