Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,224 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Great Always provide great service in a timely, polite, and professional manner. Always have a good experience. and professional manner. Always have a good experience. More
Stan was wonderful and he did a wonderful job taking care of my needs. On the other hand the technician who worked on my vehicle changed my oil. But did not rotate my tires per requested. The technician even of my needs. On the other hand the technician who worked on my vehicle changed my oil. But did not rotate my tires per requested. The technician even stated he did. More
Amazing service Great service and very friendly staff Great service and very friendly staff and they know Jeeps Great service and very friendly staff and they know Jeeps More
In the end it seems to have been fixed. We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afterno We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afternoon it hadn't been looked at. So I had to leave it another night. It should have been communicated sooner. I tried to text at 3 and then called and was put in your messaging system. I didn't get a respond until 4:40 on Friday. That upset me. More
Waited for service person when setting appt and returning for an appt, with 10 am appt was told it would take an hour for someone to look at my car, was told I would get 10% off and more like 7%...need to lo for an appt, with 10 am appt was told it would take an hour for someone to look at my car, was told I would get 10% off and more like 7%...need to look at bill as I may have been charged a fee for using a credit card, I would have paid differently... not happy More
The service department has gotten better over time in the past 2.5 years. The communication with their customers has gotten better, and the arrogance that was before has almost all left. It's becoming a deal past 2.5 years. The communication with their customers has gotten better, and the arrogance that was before has almost all left. It's becoming a dealership that everyone is going to want to bring their business to. There are small things that could be better, but I'm sure it will just take a bit more time. More
Had my car for 2 weeks and after paying for repairs the car is not fixed. Towing it back to dealership. Very difficult to speak with anyone live. Forced to communicate through text car is not fixed. Towing it back to dealership. Very difficult to speak with anyone live. Forced to communicate through text More