Olathe Dodge Chrysler Jeep RAM - Service Center

When I picked up truck, not all work had been completed. A dash error light was still on. Had to leave an extra day for the original work I asked for to be completed. Everything was done well by the end. A dash error light was still on. Had to leave an extra day for the original work I asked for to be completed. Everything was done well by the end. More

Stan is great understood my requests and worked with rest of the team to solve of the team to solve More

Everything always goes well. Always on time and done well. Keeps me informed about progress on my Jeep. Always on time and done well. Keeps me informed about progress on my Jeep. More

Easy in. Easy out. Great service No AI bots are annoying My point exactly ?? Easy out. Great service No AI bots are annoying My point exactly ?? More

Quick & easy In & out in 20 minutes First oil change with a new recent purchase a new recent purchase More

Customer service was great. Having to bring my jeep back after it was in the shop for a week and spending $5,000 because a bolt wasn't tightened enough is concerning Having to bring my jeep back after it was in the shop for a week and spending $5,000 because a bolt wasn't tightened enough is concerning More

Kassidy did a great job explaining the work that needed to be done and contacted the warranty department for us to be done and contacted the warranty department for us More

Brake job delayed from 1 day to 3 days due to someone bringing or ordering the wrong parts. Inconsistent communication about costs and pickup time. Work appears good but service quality needs improvement bringing or ordering the wrong parts. Inconsistent communication about costs and pickup time. Work appears good but service quality needs improvement More

I felt like Rainer disregarded my details when dropping the car off then it sat for almost a week before it got acknowledged. I had to explain everything completely over to the technician so he understood the car off then it sat for almost a week before it got acknowledged. I had to explain everything completely over to the technician so he understood because Rainer did not put in adequate notes as I explained. My technician, Avery, was phenomenal. Very informational & prompt. He turned my experience around completely. More

quick and easy kassidy was quick to get us in and out. oil change took longer than expected but overall great visit oil change took longer than expected but overall great visit More