Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,224 Reviews

2,224 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
February 14, 2024

Excellent service and attention to detail. This is my fourth vehicle purchased from this dealership. I keep coming back because of the excellence. More

by miller762223
Recommend Dealer
Yes
Employees Worked With
Mike Powers
Feb 15, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you've had a consistently excellent experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your continued support and we look forward to assisting you in the future! Drive safely!

February 13, 2024

Told me one price for the service then next day increased the price by alot More

by Jdw45
Recommend Dealer
No
Employees Worked With
Rainer Moje, Rainer Moje
Feb 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We apologize for any miscommunication regarding the price of your service. Please feel free to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Tony Acock - Service Manager - 9137803700

February 13, 2024

I came in for an oil change and let him know I would be traveling to Indiana in a few days so he made sure it was all safe and which recommendations I should consider now and which ones we could do on my n More

by Spookyfever
Recommend Dealer
Yes
Employees Worked With
Russell Stoecklein
Feb 14, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know our team at Olathe Dodge Chrysler Jeep Ram could provide you with a thorough and considerate service visit, ensuring your vehicle is ready for your road trip. Thank you for choosing us! We'll see you next time. Safe travels to Indiana!

February 13, 2024

I did not feel question were asked or answered as my vehicle issue is not resolved and I feel Shawn was not open to discussion of issue. More

by northerngerhart
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
Feb 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share this review. We appreciate your feedback and will make sure it gets discussed with the appropriate members of our team. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

February 13, 2024

Came in for oil change and tire rotation. Oil Life Monitoring (OLM) system was not reset. Service tags were not removed after service was completed. The driver bringing my vehicle around, aft More

by sneezedout72
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
Feb 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I appreciate you bringing these concerns to my attention and will make sure they get looked into with our team. Please feel free to contact me directly if you'd like to speak with us further. Respectfully, Tony Acock - Service Manager - 9137803700

February 13, 2024

Efficient but maybe a bit overpriced I have nothing else to add to this. Don't text me a survey and then require responses of specific length More

by nmthompson01
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder, Joshua Scudder
Feb 14, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi N M Thompson! We appreciate your feedback. We always aim to provide efficient service at Olathe Dodge Chrysler Jeep Ram and we'll certainly take note of your comments on pricing. Thanks for taking the time to share!

February 12, 2024

My experience was better than last time. Last time everything was a surprise to me and the staff were not friendly. More

by jake.frye
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
February 12, 2024

N/a Coordinating picking up of the vehicle was difficult and I still need to get my spare set of keys returned. More

by flying_python
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite
Feb 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback and apologize for any inconvenience you've experienced. We're working on improving our coordination process at Olathe Dodge Chrysler Jeep Ram, and we'll make sure to get those spare keys back to you as soon as possible!

February 11, 2024

Was charged $175 for an electrical concern being told I need a whole need headlamp to dash harness and would cost over $1500 to fix my headlight when I expressed it's just a fuse or relay. Got home and fix More

by anthonyh.2014
Recommend Dealer
No
Employees Worked With
Cameron Peters, Cameron Peters
Feb 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to hear about your experience. It's important that our customers feel confident in the service and advice we provide, so it's concerning to see this feedback. We'd like an opportunity to discuss this further with you and address any misunderstandings or miscommunications. Please reach out at your earliest convenience - Thank you, Tony Acock - Service Manager - 9137803700

February 09, 2024

They were helpful and friendly. Not intimidating or condescending. Great experience!! I would recommend them to friends and family More

by elizabethd0510
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Feb 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Elizabeth, we're so glad to know you had a great experience with us at Olathe Dodge Chrysler Jeep Ram. Thanks for recommending us to your friends and family!

...
55
...