Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,224 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Excellent service, prompt follow ups, great positive attitude. There was great communication regarding the findings and fixes to the identified problems attitude. There was great communication regarding the findings and fixes to the identified problems More
Failed to execute a routine oil change, car had to be towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't f towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't feel like they thought this was unusual and didn't feel like they cared if they lost my future business or not! More
Oil change & Tire rotation took much longer than expected (3 hours). Felt pressured to upsell services, which is a new experience at this facility. (3 hours). Felt pressured to upsell services, which is a new experience at this facility. More
Great people to work with. Fast and smooth Bought many jeeps from them in the past and will continue to do so Fast and smooth Bought many jeeps from them in the past and will continue to do so More
I had a recall, Shawn said that the parts have been ordered for the recall, technician said the recall doesnt apply to my van, mopar site says the recall is incomplete. Tony Acock who is the manager sa ordered for the recall, technician said the recall doesnt apply to my van, mopar site says the recall is incomplete. Tony Acock who is the manager says the recall is complete and no further action is needed. I dont know who to trust and its a safety recall. I have serious concerns about this dealership and my experience was pathetic More
He didnt listen to a thing i said about what the jeep was actually doing and has his mind set its the temp sensor thats new and its not that i wasted most of a day dropping it off and ubering back and forth actually doing and has his mind set its the temp sensor thats new and its not that i wasted most of a day dropping it off and ubering back and forth for absolutely nothing...i know 100 times more about jeeps than that guy does More
Everyone was very helpful and nice, answering of all the questions I had for them and quite patient with all my questions as well. Outstanding services, I'm very pleased. questions I had for them and quite patient with all my questions as well. Outstanding services, I'm very pleased. More
Was grossly overcharged . It was rectified because my wife pushed the issue but was at first told that was the price and she needed to understand that labor was in addiction t It was rectified because my wife pushed the issue but was at first told that was the price and she needed to understand that labor was in addiction to the charge she was given before authorizing. Manager offered to wash vehicle. No one washed it even after overcharging almost $400. Wife had to push for that too. More