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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,223 Reviews
Call Service Center (913) 298-8939

2,223 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 11, 2024

Great once initial appointment was scheduled. Called in and couldn't reach anyone, then website chat told me they would follow up... waited over a week with no contact-- had to go online chat aga More

by chambersfamily13
Recommend Dealer
Yes
Employees Worked With
Cameron Peters, Cameron Peters
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March 09, 2024

He set the expectations on how long it would take got me in timely for my services and out the door very pleased More

by sliggett0
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite
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Mar 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi S Liggett! We're glad to know that you had a timely and satisfactory service experience at Olathe Dodge Chrysler Jeep Ram. Thanks for the positive review, we appreciate it!

March 08, 2024

Disappointed Is not the dealer that I used to work with in the past I don't think im going to work with you guys anymore More

by CANEVARIC
Recommend Dealer
No
Employees Worked With
Shawn King, Shawn King
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Mar 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hello - I'm concerned to see this review and would like the opportunity to get a better understanding of what led to it. If you have a moment, would you please contact me directly? Thank you, Tony Acock - Service Manager - 9137803700

March 07, 2024

No need to elaborate. All went well and Stan was very helpful It was great More

by Ranger
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite
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Mar 07, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear you had a great experience with Stan & the team here at Olathe Dodge Chrysler Jeep Ram! Thanks so much for your business!

March 06, 2024

Very professional and courtesy employees The service department was excellent, the service was excellent and fast More

by JEA397
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
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Mar 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your positive feedback! It's great to know that our service team at Olathe Dodge Chrysler Jeep Ram was able to provide you with excellent and speedy assistance. Thanks for choosing us!

March 06, 2024

Great techs. Great service. I drive past 3 Dodge dealerships to come here. Best service and honest advisors. More

by bgon89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder, Joshua Scudder
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Mar 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for trusting the Olathe Dodge Chrysler Jeep Ram team with your service needs! We're grateful for your continued support and look forward to seeing you at your next visit!

March 06, 2024

I did not have an appt but only took one hour and my oil change was complete More

by jsebers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sebelski
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Mar 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

March 06, 2024

Scheduling and service were great just took about 30 minutes for them to get my vehicle and bring it up. More

by kansaspost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Report | Print
Mar 07, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We apologize for any frustration or inconvenience you experienced during your visit and will utilize this feedback to help improve our service & processes moving forward. Please don't hesitate to reach out if you have any additional questions or concerns. Respectfully, Tony Acock - Service Manager - 9137803700

March 04, 2024

They messed up my control nob I will be calling them tomorrow The messed up my car More

by lamontino2
Purchase Time
Recommend Dealer
No
Employees Worked With
Stan Wilhite
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite
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Mar 04, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Tony Acock - Service Manager - 9137803700

March 03, 2024

Just bad as it can get. Is not my favorite place when is about my car More

by Hectoracosta1019
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Sebelski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sebelski
Report | Print
Mar 04, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I am truly disappointed to see this review. I ask that you contact me so we can discuss your personal experience together and work toward a solution. I look forward to speaking with you. Thank you, Tony Acock - Service Manager - 9137803700

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