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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,144 Reviews
Call Service Center (913) 298-8939

2,144 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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October 22, 2024

Short quick visit got me in and out quickly and explained the services before and after service More

by josh@americanenergyinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Josh, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Luke was helpful in answering our questions, and Harvey was so accommodating to transport me from and to the dealership. More

by Tressa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

October 21, 2024

I’ve tried calling and no one answers. The AI can’t help me and no one is returning my messages. The one time I did talk to the operator they didn’t listen and sent me to the wrong place a More

by pberry5682
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Oct 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

October 21, 2024

CThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over More

by shawnburgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

October 20, 2024

Received quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership More

by JGREISCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that Kendrick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

October 19, 2024

Many bad experiences. Maybe they will learn that they are not the only show in town. More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not naming
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Oct 23, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Sid, Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

October 18, 2024

Service department took the time to explain what was recommended for my vehicle and what was most important. More

by kizzy_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

October 17, 2024

Always done right with complete explanation of work performed and explanation of costs. Timely performed More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us, Steve. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

October 16, 2024

Very responsive and helpful in helping me get my Ram 2500 back on the road. More

by jim@shrcommercial.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

October 16, 2024

It took them three tries to fix the issue. Then after I thought it was fixed I had to take back because they didn’t put the switch in correctly. They broke a light when they were working on my More

by bgrabast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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