Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,211 Reviews
Call Service Center (913) 298-8939

2,211 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
December 13, 2024

It was a terrible experience with worse customer service. I have been giving my business to this location for over 10 years, and I have never had such a bad visit to where I’m thinking about not coming back. More

by tausha68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Wilhite
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 13, 2024

Chris was our service manager. He’s always very helpful and keeps us informed every step of the way. More

by mcrosetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

December 13, 2024

5th attempt failed and also I got big dent on my steering wheel and plastic on dashboard makes noise. On 16k mileage car! Service took more than 1 day and replacement car wasn’t provided. More

by kit.yeremenko
Workmanship
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Kit, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

December 10, 2024

Got the run around with pricing ect. Service department can’t be trusted. Will not recommend to friends and family More

by leeper5380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke
Report | Print
Dec 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

December 10, 2024

Very professional and on time Lucas is exceptional in communication and set expectations as well as friendly More

by SUNSCAPE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Olathe Dodge Chrysler Jeep RAM. Lucas and our team appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

December 08, 2024

My contact person became sick so i want able to speak with him for most of the time my vehicle was in the shop. The dealership themselves were difficult to contact. I could usually get to a voicemail but More

by Ty-Po
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

December 07, 2024

Stan was great and hope to have him again on my next visit to Olathe Jeep. More

by mikepresler84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

December 06, 2024

Haven't had my Jeep very long and was frustrated when a dash light came on. Took it in, and thankfully they were able to get everything covered under warranty. Was in and out in a couple hours More

by JLadd4420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

December 04, 2024

An oil change and tire rotation was made super easy by Luke. Great communication and no surprises. More

by sspurgeon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Report | Print
Dec 04, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that Luke was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

December 04, 2024

Great service since drop off. I was able to wait there and the team was efficient and helped me out with a quote. I wish I would have received the diagnostic align with the quote More

by Lluis Altimires
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person and not everyone has a photo so it’s hard to rate an employee
Report | Print
Dec 05, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

1
...
4
5
6
...
222