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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,223 Reviews
Call Service Center (913) 298-8939

2,223 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 17, 2024

It was very easy, friendly and on time. Raymond explained everything upfront. The appointment took exactly the length of time they said it probably would, and everyone was very friendly. More

by PMBHUCKABEY
Recommend Dealer
Yes
Employees Worked With
Raymond
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Mar 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know your visit was efficient and friendly! Our team at Olathe Dodge Chrysler Jeep Ram strives for transparency, so it's great that Raymond could provide clear explanations. Thanks for the review!

March 15, 2024

Nice waiting room, nice people Honda of Olathe has snacks, soft drinks, donuts available for everyone who waits More

by bradmawhiney
Recommend Dealer
Yes
Employees Worked With
Rainer Moje, Rainer Moje
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Mar 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Bradma! We're glad to know that you enjoyed our waiting room and staff at Olathe Dodge Chrysler Jeep Ram. We appreciate your feedback!

March 15, 2024

It shouldn't take 2and 1/2 hours to fix a tire. Just plain bad service the last couple times I was there. More

by ROUNDHOUSERICH
Recommend Dealer
No
Employees Worked With
Joshua Scudder, Joshua Scudder
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Mar 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to hear that your recent experiences with our team have not met expectations. We appreciate your feedback and will keep it in mind for future improvements to our service. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Tony Acock - Service Manager - 9137803700

Mar 18, 2024 -

ROUNDHOUSERICH responded

My vehicle is there today for a recall. You could remove the $110.16 to check the brakes and hoses and belts just thought I’d ask.

Mar 18, 2024 -

ROUNDHOUSERICH responded

Feel free to call with any questions?

March 15, 2024

First time customer. Friendly, professional, clean and thorough. So glad I found you guys! Best experience even compared to the Mercedes dealer! More

by Matt J.
Recommend Dealer
Yes
Employees Worked With
Ramon
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Mar 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Matt J! We're delighted to know that you had a great first experience with us at Olathe Dodge Chrysler Jeep Ram! We strive for professionalism and thoroughness in all our services. Thanks for choosing us over the competition - we appreciate it!

March 14, 2024

It wasn't bad but I noticed that one of my lug nuts was loose this morning. More

by jbski116
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
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March 14, 2024

I had an oil change done on my vehicle, the technician also noticed my air filter had worked loose and wasn't securely attached. They notified me of the problem and got it corrected. It was a good catch o More

by samuelbryant04
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
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March 14, 2024

Excellent customer service The Dodge technician did a good job on my vehicle and Kendrick was great customer service. I recommend my family and friends to buy a Dodge vehicle More

by Jack
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
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Mar 15, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Jack, it's great to know that Kendrick and the team provided excellent service for you here at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and hope to see you again in the future!

March 13, 2024

Kassidy did a great job in leading the team for serving my jeep. Professional, courteous and timely. More

by jerryrose59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Kassidy Kroesen
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Mar 13, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Jerry! Thank you for leaving us this five-star review and kind words about Kassidy from our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

March 12, 2024

Good. Except the explanation of pricing of the filters that were installed. No one told me how much they were until they were installed. More

by John Borkowski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Alcock
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Mar 13, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

John, we appreciate your feedback and apologize for any confusion regarding the pricing of filters. Thanks for bringing this to our attention!

March 11, 2024

I brought my jeep in and they kept it overnight just to tell me the next daybthey don't even have the parts to fix it. Wasn't happy. More

by ronbaileyks
Recommend Dealer
No
Employees Worked With
Cameron Peters, Cameron Peters
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