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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,223 Reviews

2,223 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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April 10, 2024

Long wait- cost way too much- but Rainer was awesome! Offered a very low ball price to buy my car-it’s worth way more than they offered More

by dmarr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
Apr 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback and are glad to know that Rainer was able to assist you well at Olathe Dodge Chrysler Jeep Ram. Thanks for sharing!

April 10, 2024

Easy to set oil change appt. Quick to get in nice clean dealership. Employees were friendly. More

by msjorden63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
Apr 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thanks for choosing Olathe Dodge Chrysler Jeep Ram!

April 10, 2024

Anytime I have issues or just an oil change someone at Olathe, Dodge, Chrysler, Jeep Ram I get the best service from anyone in service, very polite and nice to talk with, very customer oriented!!! More

by Bob D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Kroesen
Apr 11, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Bob, it's great to know that our team at Olathe Dodge Chrysler Jeep Ram has been able to provide you with the best service. We appreciate your kind words and look forward to assisting you in the future!

April 09, 2024

Generally, we have been satisfied with the service provided by this dealership. The service technicians are generally helpful. However, length of time waiting for repairs and/or oil changes seem exces More

by flying_python
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn King
Apr 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback and are glad to know you've found our service technicians helpful. We understand that waiting times can be frustrating, and we're always working on ways to improve efficiency. Your comments about pricing have been noted as well - thank you for bringing this to our attention!

April 09, 2024

My Ram has been in the service center 3 time to look for an exhaust leak over the past 18 months. The problem was final diagnosed a few weeks ago however Ram won’t cover and neither will the extended warra More

by KSTAGGART
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
Apr 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to hear about the issues you've had with your Ram. We'd like to discuss this with you and see what can be done to improve this situation. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

April 09, 2024

The dealer was not able to fix my problem but it is because I have an old vehicle and they did provide helpful information. Josh was exceptionally helpful More

by ballieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Apr 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your understanding and are glad to know that Josh was able to provide you with helpful information. If there's anything else you need in the future, please don't hesitate to reach out! - The Olathe Dodge Chrysler Jeep Ram Team

April 09, 2024

My vehicle has an exhaust manifold leak that Ram won't cover. Last Ram I buy! More

by KSTAGGART
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Apr 10, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are sorry to hear about this issue with your truck and appreciate the feedback. We'd like to help resolve these concerns for you as soon as possible. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

April 05, 2024

They made sure my alignment was done right. Even had to do it twice to make sure it was ok. More

by brigmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
Apr 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Brigmary! Thank you for leaving us this five-star review and kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

April 05, 2024

Joshua was very nice, helpful, attentive and generally just a fantastic person. You have a treasure in him. More

by 1BUNYFUFU
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Joshua Scudder
Apr 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Bunny! We're delighted to know that Joshua provided such excellent service at Olathe Dodge Chrysler Jeep Ram. We'll be sure to pass along your kind words! Thanks for the review and we hope you have a great day!

April 05, 2024

2018 ram power wagon Got my third oil changed and tire rotation done at olathe dodge, I had a dispute about an additional service charge,and left a text message too explain that additional charges! Two More

by Piet
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Piet! We appreciate your understanding and patience with the mix-up. It's great to know that Lucas was able to clarify things for you in a professional manner at Olathe Dodge Chrysler Jeep Ram. We're glad we could resolve this issue, and look forward to serving you again!

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