Olathe Dodge Chrysler Jeep RAM - Service Center

I made an appointment online for an oil change and rotation along with.two warranty items to review. I was told that the warranty items could not be addressed because the vehicle could not be moved fr rotation along with.two warranty items to review. I was told that the warranty items could not be addressed because the vehicle could not be moved from the oil change area to a technician. No option to address the warranty items. And I no was told the adviser who made my appointment had quit. More

The Express service was fast, which I needed that day due to another appointment! Friendly, helpful. Cameron Explained everything. to another appointment! Friendly, helpful. Cameron Explained everything. More

The customer service was great , super friendly and professional! Service was quick and thorough. Thanks professional! Service was quick and thorough. Thanks More

My service was good. It was all day though. Wish someone offered me a ride home It was all day though. Wish someone offered me a ride home More

Poor communication during visit. Low quality work including disconnecting running boards, not resetting oil life, not changing inflation of rotated tires. Low quality work including disconnecting running boards, not resetting oil life, not changing inflation of rotated tires. More

They ruined my claim by draining my differential fluid and filling up back up and showing the claims agent this and my claim was denied, now I’ll be out $4000! Thanks dodge! and filling up back up and showing the claims agent this and my claim was denied, now I’ll be out $4000! Thanks dodge! More

Great service by Joshua that was the service advisor on the recall I had completed the recall I had completed More

The front desk personnel are always pleasant, friendly, and ready to help. Service reps give you a chance to explain the problem and they get right to it. My rep phoned me with status and updates of the pr and ready to help. Service reps give you a chance to explain the problem and they get right to it. My rep phoned me with status and updates of the process. It feels like everyone at Olathe Dodge cares about helping. More

Rainer was very rude, argumentative and disrespectful. When I walked out to my truck from the waiting room, I noticed my passenger window rolled down and when I got into my truck. I tried to roll up t When I walked out to my truck from the waiting room, I noticed my passenger window rolled down and when I got into my truck. I tried to roll up the passenger window from the driver's side and that's when I noticed that the button was broken. Per Lucas, the assistant manager, informed me that rolling down the passenger window is not something they do. However, I informed him of what I saw as well as sent a picture of what was broken. Lucas preceeded to dismiss the issue & told me that it was due to high mileage. I didn't have this issue prior to bringing my truck in for an oil change. I have never been so disrespected as a customer until I visited this location. I was supposed to get a call back from a supervisor by the name of "Tony Acock" but if course that never happened. Signed A disappointed customer More

Long wait- cost way too much- but Rainer was awesome! Offered a very low ball price to buy my car-it’s worth way more than they offered Offered a very low ball price to buy my car-it’s worth way more than they offered More