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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,220 Reviews

2,220 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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April 18, 2024

Everyone was courteous and kept me in the loop about the progress of my car More

by maraandkoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
Apr 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us such awesome feedback! We look forward to seeing you again at Olathe Dodge Chrysler Jeep Ram!

April 18, 2024

My Jeep got its first oil change. All went as expected. I love my Jeep. More

by REDIGUANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen
Apr 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear it! Thank you for rating Olathe Dodge Chrysler Jeep Ram five stars!

April 18, 2024

I came in for an oil change and had excellent service with no problems and no complaints. More

by Phillyfans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Apr 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

This review makes our day! Thank you for rating Olathe Dodge Chrysler Jeep Ram five stars!

April 17, 2024

Josh was great to work with. Great customer service. Will be back to this dealership. More

by fdgross3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Apr 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that Josh was so helpful and we appreciate you leaving your wonderful review. Thank you for choosing Olathe Dodge Chrysler Jeep Ram!

April 17, 2024

They forgot to reset oil light after oil change. They also didn’t fix speaker as they said they did. So, when we got home that night, the oil light was still on and the speaker didn’t work. These w More

by morganburau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the names and their pictures aren’t above. , Tony Acock
Apr 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. It's clear we missed the mark on a few fronts and I apologize for any inconvenience this has caused you, especially regarding the oil light reset and speaker repair. We strive to provide excellent customer service so it's disappointing that we fell short during your visit. Please reach out at your earliest convenience so we can discuss how best to rectify these issues - thank you, Tony Acock - Service Manager - 9137803700

April 16, 2024

Joshua was an excellent I can’t say that for your service manager Tony who doesn’t return calls ! The service dept overall is very good Joshua was very responsive and heart on follow up More

by Cary Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Kassidy Kroesen, Joshua Scudder
Apr 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Cary, we appreciate your feedback. It's great to know Joshua was responsive and diligent in his follow-up. We'll take note of your comments about our service manager as we always aim for improvement at Olathe Dodge Chrysler Jeep Ram.

April 16, 2024

They did a good job and got it fixed quickly since this van is critical to my business as I had asked of them More

by ksbuning78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Gregg Shull
Apr 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi K S Buning! We're glad to know that we could get your van back on the road quickly! Your business is important to us here at Olathe Dodge Chrysler Jeep Ram. Thanks for trusting our team with your vehicle needs!

April 16, 2024

The facility is very clean and comfortable. Staff are friendly, professional and helpful. Staff are attentive to customer needs and preferences. More

by D. Krone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Rainer Moje
Apr 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi D Krone! We're glad to know that you found our facility at Olathe Dodge Chrysler Jeep Ram clean and comfortable and that our team was able to provide friendly, professional service. Thanks for sharing your experience!

April 15, 2024

I made an appointment online for an oil change and rotation along with.two warranty items to review. I was told that the warranty items could not be addressed because the vehicle could not be moved fr More

by reedplate57
Recommend Dealer
No
Employees Worked With
Raymond Aranf
Apr 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. We aim for efficient and thorough service, so it's disappointing to know we fell short during your visit. I'd like the opportunity to address this situation directly and find a solution that works for you regarding those warranty items. Please feel free to reach out at any time convenient for you - Thank you, Tony Acock - Service Manager - 9137803700

April 14, 2024

The Express service was fast, which I needed that day due to another appointment! Friendly, helpful. Cameron Explained everything. More

by carmeta.d.shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Peters
Apr 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Carmeta, we're glad to know our Express service at Olathe Dodge Chrysler Jeep Ram met your needs and expectations! It's great that Cameron was able to assist you effectively! Safe travels!

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