Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe dodge Chrysler jeep messed up our Jeep and wont fix it. We took it in to have the clutch recall fixed and now it won't go into first gear. They are trying to say it's transmission related but we ne fix it. We took it in to have the clutch recall fixed and now it won't go into first gear. They are trying to say it's transmission related but we never had any problems with it going into first before we took it into them. More

Very friendly and efficient employees. Very clean facility! Serviced my car promptly and in less time than quoted! Very clean facility! Serviced my car promptly and in less time than quoted! More

I was greeted by super friendly staff members. Stan was my technician and went out of his way to make sure all of my needs The maintenance of my vehicle were met. I was directed to the customer ca Stan was my technician and went out of his way to make sure all of my needs The maintenance of my vehicle were met. I was directed to the customer care lounge where I enjoyed a hot cup of Coffee while waiting. I will definitely be back For future service and care of my vehicle. More

I came in for a brake job, I was encouraged to do more and up sold more than I believed I needed. Also asked 3 times about the leak in my cab, still had no followup on that even when Chris said they wer and up sold more than I believed I needed. Also asked 3 times about the leak in my cab, still had no followup on that even when Chris said they were "looking into it". Can't believe all 4 or my rotors were warped and burn spots. My vehicle has 64000 miles. 6.5 years old. I felt I went in for a usual pad change and refused the rotor replacement. Got a call and informed me that all 4 rotors were warped and or burned and had to be replaced.Crazy. If one was bad just needed to be turned, but no, you all do the full replacement. Also Chris wasn't sure how to write up the dealer coupon, so theres that. When I asked about other future stuff may be done, nothing in writing, told me to refer to my owners manual. I used to get updates on upcoming services recommended, but nothing. Also had an issue with service from my tire rotation/oil change in January. Thought they did the point inspection then and would have told me if my brakes would be an issue...nothing again. Since your remodel, customer service has dropped considerably. I didn't even get a car wash after spending $1550.00. Thought I at least could have gotten that. There's more but...feel we over paid and pretty disappointed in the experience overall More

Kendrick was very upfront and went out of his way to ensure my repair concerns were addressed ensure my repair concerns were addressed More

Multiple text messages with no reply. Call several times, recording. Call receptionest to hand write my contact to call. 3% credit card chard, not pleased. I express my concerns with ser Call several times, recording. Call receptionest to hand write my contact to call. 3% credit card chard, not pleased. I express my concerns with service manager. Won’t be returning. Great experience when purchasing vehicle in 2018. Not a good experience with service. More

Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

Lying pathetic joke. Changed the price on me 3 times. Did stuff I told them not too and charged me for it anyways. EVEN THO I SAID NO. it's okay tho I have a LOT of money Changed the price on me 3 times. Did stuff I told them not too and charged me for it anyways. EVEN THO I SAID NO. it's okay tho I have a LOT of money. And I have a big influence over KC. So. I made sure to tell everyone I know to never go there. Congratulations on being complete trash. I genuinely wish you all the worst. More

Fast, done properly, great staff. Nice waiting area. Free water and coffee while I wait. Nice waiting area. Free water and coffee while I wait. More

Shawn was very patient with the insurance company that has been more than a pain in the *** i appreciate you getting all the work done that was needed. has been more than a pain in the *** i appreciate you getting all the work done that was needed. More