Olathe Dodge Chrysler Jeep RAM - Service Center

Communication needs a lot of improvement. I was told things that was not true. Scheduling service was was not ideal. I was told things that was not true. Scheduling service was was not ideal. More

Everything is always easy and this last trip they even washed the car which is something I didn’t count on. Great service department. washed the car which is something I didn’t count on. Great service department. More

People were great facilities need modernization especially the public areas such as waiting rooms. Most quality dealers set up nice areas , with lounges TV, misc. especially the public areas such as waiting rooms. Most quality dealers set up nice areas , with lounges TV, misc. More

Our jeep was in the shop for the same problem twice in 6 weeks. They couldn’t diagnose the problem. There were issues in communication, the tow service, and the diagnosis. My 17 year old daughter was str weeks. They couldn’t diagnose the problem. There were issues in communication, the tow service, and the diagnosis. My 17 year old daughter was stranded 3 times. When we take a car to the dealership for service, we assume they are the best to do the job correctly the first time. We basically spent over $1600 to replace two batteries. We had to replace the aux battery twice in six months because the actual problem wasn’t addressed on the first visit. More

Broke car and tried to pretend they didn't rather than admit. Rude, disorganzed. This is the second major issue. Used to be a good dealership. Not anymore admit. Rude, disorganzed. This is the second major issue. Used to be a good dealership. Not anymore More

The workers were very pleasant and kind. It was a longer wait than I thought but I didn’t have anything going on that day so it’s okay. It was a longer wait than I thought but I didn’t have anything going on that day so it’s okay. More

Had my car taken in for a recall on the air bag and requested a diagnostic while there. The diagnostic was performed and received a voicemail after pickup that the airbag was never put in and I needed requested a diagnostic while there. The diagnostic was performed and received a voicemail after pickup that the airbag was never put in and I needed to make another appointment. Once they towed my car, the loaner vehicle description was not told until hours after it arrived. Left me another voicemail that the airbag had to be ordered because the original was used elsewhere. The airbag would not be available for three weeks. More

Chargers me 95 dollars for a diagnosis, the diagnosis: something is either wrong with your key or your truck. No xxxx. something is either wrong with your key or your truck. No xxxx. More

Easy service. Josh did great explaining everything. The website should include the credit card service fee. Shouldn’t make the employees take the task on in person Josh did great explaining everything. The website should include the credit card service fee. Shouldn’t make the employees take the task on in person. More

Nothing we had a horrible experience. Mia diagnosed, no communication, severely overpriced. We will never be back. Mia diagnosed, no communication, severely overpriced. We will never be back. More