Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,309 Reviews

2,309 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
March 21, 2025

I dropped my vehicle off with an appointment for warranty and recall work. After 8 days of having my vehicle only 2 hours of work had been completed. More

by vasquez33703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Walker
March 21, 2025

Excellent service. Luke was very knowable and helpful. Parts and service costs are high and could be less expensive. More

by a.dickinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

March 21, 2025

They did a good job. I was listened to and I felt like they understood everything More

by matthewpbohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Matthew: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

March 21, 2025

Bought jeep from long distance and they were very accommodating on my time for paper work and picking up More

by heath9852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Espitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Hansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Venzor
Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Heath: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

March 21, 2025

Wasn’t very happy that you wouldn’t take the Mopar oil change package but you have got all kind of mopar service signage. More

by Billyball88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

March 21, 2025

Great I think it's a very professional dealership Very knowledgeable service staff Have a great day More

by ghicks1
Recommend Dealer
Yes
Employees Worked With
Adam Barletta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Barletta
Mar 25, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

March 20, 2025

Very grateful for the service and attention we received when we told them why we brought our unit. More

by Felix Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Venzor, Tanner Walker, Jimmy Stateler, Rick Burt
Mar 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Felix, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 17, 2025

The service department at this dealership consistently disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to t More

by Tigerashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We apologize about the delay, apparently on this recall if it doesn't work the manufacturer has another option to get it to work but they have to send us that software and unfortunately it takes them a while to respond and confirm that is the issue before they send us the correction update. We apologize that was the case with your vehicle. Lucas Kay Service Manager 913-780-3700

March 16, 2025

They did a coolant flush now I'm leaking from the coolant bleeder You can see coolant build up More

by jonnystearns52
Recommend Dealer
No
Employees Worked With
Jimmy Stateler, Jimmy Stateler
March 16, 2025

Service center was friendly, professional and got me in and out on time with services completed More

by deborahmoreno.granuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Venzor, Tanner Walker, Jimmy Stateler, Rick Burt
Mar 17, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Deborah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

...
4
...