Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,217 Reviews

2,217 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
May 02, 2024

Oil change and an axle sensor replacement. Seemless and easy with a loaner for the warranty work. More

by ssutton246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Joshua Scudder
May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We're glad we could take care of this for you and look forward to seeing you next time. - Olathe Dodge Chrysler Jeep Ram

May 02, 2024

Very poor communication and customer service. I had to call to get my own updates and most of the time had to leave a message. After not getting responses, I would have to go to the dealership in More

by nicholas.mcwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Nicholas, I'm sorry to hear about your experience. This is not the level of communication and service we aim for. We understand how important it is to keep our customers updated especially when their vehicle's condition is involved. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Tony Acock - Service Manager - 9137803700

May 02, 2024

Your dealership has been very helpful with our Jeep. Joshua Scudder, was very helpful getting our vehicle fixed and back to us. I would recommend your dealership, and Joshua the service writer. Thank More

by dlmatthews50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Joshua and our team at Olathe Dodge Chrysler Jeep Ram were able to assist with your Jeep repair. We appreciate the recommendation, and we'll be here if you need anything else in the future!

May 02, 2024

I didn't have alot of time but stopped in and stan got me in and out and notified me when they were done so I could get back to work. A+ in my book More

by MR.WRIGHT14U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben turner/sales. Derrick hill/ finance , Tony Acock
May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Stan was able to provide you with a quick and efficient service at Olathe Dodge Chrysler Jeep Ram. Thanks for the A+ rating! We appreciate your time in leaving this review.

May 02, 2024

Stan went above and beyond to keep me informed on the recall for my truck. He also multiple times asked if I needed anything else. Thank you More

by Bill Eichinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Acock
May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Bill, it's great to know that Stan provided excellent service and kept you well-informed during your visit at Olathe Dodge Chrysler Jeep Ram. We appreciate the feedback!

May 01, 2024

The service went smooth and was exactly what I was expecting. A great experience overall. More

by krazyjhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear it! Thank you for being an Olathe Dodge Chrysler Jeep Ram customer!

May 01, 2024

Raymond was super nice and kind. He was very attentive to the needs of my car. He is very professional with his work. Thanks Raymond! More

by veracoleman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Aranda
May 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Vera, it's great to know that Raymond provided attentive and professional service for your car at Olathe Dodge Chrysler Jeep Ram. Thanks for the shout-out!

May 01, 2024

The friendly people that I’ve dealt with, that’s why I came back to get another Jeep Grand Cherokee. More

by MARK120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Kassidy Kroesen
May 02, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad you came back for your Grand Cherokee, Mark! Thank you for coming to Olathe Dodge Chrysler Jeep Ram!

May 01, 2024

Don’t care about customers, 4 attempts to fix simple things with warranty on low mileage. More

by kit.yeremenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
May 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Kit, We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We hope that you will reach out to discuss these concerns with us. Thank you, Tony Acock - Service Manager - 9137803700

April 30, 2024

worst dealership to take your vehicle to. went in for the transmission making a whining sound. same as before when another dealer replaced the transmission. was told something accessory driv More

by The dude
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
Apr 30, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience with the transmission issue. We strive for transparency and accuracy in all our services, so it's disappointing that we didn't meet those expectations this time. However, I'm glad to know Kassidy was able to provide excellent service during your visit. If you'd like us to look into this further or have any other concerns, please reach out. Thank you, Tony Acock - Service Manager - 9137803700

...
39
...