Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,217 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Prompt service. Job done correctly. Reasonable time for the job. Always a pleasant experience at Olathe Ram. Job done correctly. Reasonable time for the job. Always a pleasant experience at Olathe Ram. More
During oil change, we were told our front brakes needed replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We were told to come back and you wanted to charge a $175 diagnostic fee to troubleshoot! Had to escalate and then told to bring back Monday. Left and got call from Lucas to come back again. Turns out technician was wrong! Wasted entire Saturday on your mistake. Three trips back and forth! Was offered nothing for our trouble like a credit toward next oil change. Terrible service! Will switch to another service provider. Too bad as we’ve been coming to you for 12 years! More
Upsold me on nonessential work. Quoted way under final charge then charged extra for credit card usage. No customer service connection after when I made several attempts at talking Quoted way under final charge then charged extra for credit card usage. No customer service connection after when I made several attempts at talking to service manager. They don’t care about their customers. More
They are unable to get me in right away take care of my recall and my seat issue very pleasant to work with recall and my seat issue very pleasant to work with More
Very pleased with the service. I would recommend the service center to my friends and family. I would recommend the service center to my friends and family. More