Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,217 Reviews

2,217 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
May 21, 2024

It was an average experience at a dealership nothing great. Made my own appointment online. More

by debbie9099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a review, Debbie. If there's anything we can do to make your next experience a truly exceptional one, we would appreciate the feedback. Respectfully, Tony Acock - Service Manager - 9137803700

May 19, 2024

Josh was GREAT but to charge a 3% surcharge for CC's is bush league especially when that news is delivered AFTER the service was complete.. Big money? No. But certainly something that will lead me to co More

by jeffgueldner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Scudder
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Jeff, I'm glad to know Josh provided great service but sorry about the surprise with our credit card surcharge. We aim for full transparency and it seems we fell short in this instance. Your feedback is valuable as we continually strive to improve our customer experience. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Tony Acock - Service Manager - 9137803700

May 18, 2024

Everybody in the dealership seems very professional and passionate on taking care of their customers. More

by gshullgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Shull
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi G Shull! We appreciate your kind words! Our team at Olathe Dodge Chrysler Jeep Ram is indeed passionate about providing top-notch service to our customers. Thanks for noticing and sharing your experience with us!

May 18, 2024

Josh has been so awesome and accommodating! I really appreciate all the communication and excellent customer service! More

by anzepeda92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to know that Josh provided you with excellent service at Olathe Dodge Chrysler Jeep Ram. Thank you for acknowledging his efforts and we appreciate your positive feedback!

May 18, 2024

That’s my suv 2015 JGCL they’re found it out also I paid it as cover for me also oil changed from service oil change and some other things Good work plus too of the situation with on DTC with check it out More

by deniezlove18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a positive experience with us at Olathe Dodge Chrysler Jeep Ram! We appreciate your feedback and we'll always be here to assist you. Safe travels in your 2015 JGCL SUV!

May 18, 2024

Greg was professional and made sure my vehicle and I was taken care of promptly! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Shull
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

This is great to hear, Chris! We look forward to seeing you again! - Olathe Dodge Chrysler Jeep Ram

May 18, 2024

Kassidy was awesome to work with . The shop Forman said that my noise I was hearing out of transmission was my drive belt making noise and was no need to replace it. I replaced the dri More

by Chris Galiano
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Chris, We're sorry to hear about the issue with your vehicle. It's important that we address this properly and ensure you're completely satisfied with our service. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

May 18, 2024

Appointment set over 2 weeks in advance. Simple warranty issue and coolant flush. Hours later told they would need the car another day since they were backed up. Now, 2 days without my ca More

by eckhartmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about your experience and the inconvenience it has caused. We aim for clear communication and efficient service, so we regret that this was not reflected in your recent visit. Your feedback is important as it helps us improve our services. Please reach out directly so we can discuss this further and find a resolution together - Tony Acock - Service Manager - 9137803700

May 18, 2024

Kassidy and Joshua are spectacular to work with. 10 stars. Thanks for all you do. More

by patrick.mcgilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Joshua Scudder
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Patrick - Your feedback is much appreciated! Thank you for supporting Olathe Dodge Chrysler Jeep Ram.

May 18, 2024

I got there at 7am for an oil change and they did not complete until 9:30am. No excuse as to why!! My service should have been comped. It was a horrible experience! More

by John KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Peters
May 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

John, I'm sorry to learn about your long wait for an oil change. We strive to provide efficient service and it's clear we fell short in this instance. Your feedback is important as it helps us improve our operations. Please reach out so we can discuss how best to make things right with you - Thank you, Tony Acock - Service Manager - 9137803700

...
33
...