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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,217 Reviews

2,217 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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May 27, 2024

I felt like Rainer was professional. However I do believe that he mislead me somewhat in offering me 10% off of the repair of $250 but only was able to give $100. He also took the libert More

by Belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
May 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Belinda, thank you for sharing your experience. We apologize for any miscommunication and will address this with our team to ensure clarity in the future. We hope to provide you with a better experience next time. Respectfully, Tony Acock - Service Manager - 9137803700

May 27, 2024

The service time was quick and did not try to over sell parts or services. More

by JTSGRILLDESOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

May 27, 2024

Good . Too many recalls in a jeep . Right after getting a recall done I got noticed that there was another one! More

by reedfullerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi! Thank you for your feedback. We understand recalls can be frustrating, but they are essential to ensure your Jeep remains safe and reliable. If you have any concerns or need assistance with the recall process, please let us know at Olathe Dodge Chrysler Jeep Ram!

May 25, 2024

Rainer was great. The repeat work seams to be effective. The cost was drastically overpriced. The return of my vehicle was pure xxxxxxxx. My vehicle rus great but More

by thetopshopshawnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje
May 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback. While we're glad to hear Rainer provided great service and the work was effective, it's concerning that you're experiencing issues with pricing and the gasoline smell in your vehicle. We apologize for any inconvenience this has caused and would like to discuss how we can make things right. Please reach out at your convenience. Thank you, Tony Acock - Service Manager - 9137803700

May 25, 2024

Had another wonderful experience. I’ll be back and I recommend anyone to give them your business More

by brettwayne360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock, Joshua Scudder
May 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Brett! Thank you for leaving us this amazing review and kind words about our sales team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

May 24, 2024

Promised I would receive a call that day still waiting! !!! 4 weeks still no answer. More

by kami
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Badge, Rainer Moje
May 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Kami, We regret to hear about this. If you'd like to reach out to us directly we can help address your concerns. Thank you, Tony Acock - Service Manager - 9137803700

May 30, 2024 -

kami responded

Hi Tony, I came in just wanting to find out if anything is going to be done about the rust spots on the truck. I was told by one department that it was covered under warranty and then came in to be told that it wouldn’t but he would work on getting it covered. Can’t get an answer. I work 10 hr days so hard to get away to call to follow up or just talk to anyone. Kami

May 24, 2024

Very helpful. Went in for a recall and asked about some shaking. Was surprised by the diagnosis but they were very helpful and did the repairs quickly. More

by bellisfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rainer Moje
May 27, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Bellis family! We're glad to hear our team at Olathe Dodge Chrysler Jeep Ram could assist you promptly and efficiently. Thanks for sharing your experience!

May 24, 2024

The dealership was clean. Everyone I had contact with was helpful and respectful and knowledgeable. Shawn provided exceptional service. More

by tscrutchfield609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaw Siegel 5 stars
May 27, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi! Thank you for the positive feedback! We're glad to hear that Shawn and our team at Olathe Dodge Chrysler Jeep Ram provided exceptional service in a clean and respectful environment. We appreciate your support!

May 24, 2024

I appreciate their accommodation to repair my recalled airbag cover on a Saturday since I set up an appointment online. I also appreciate their technician's alert to a necessary repair tied to the mysteri More

by czernik.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen
May 27, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

David, we're glad to hear our team at Olathe Dodge Chrysler Jeep Ram could accommodate your schedule and address the necessary repairs. Thanks for sharing your positive experience! We're here if you need anything else. Safe travels!

May 23, 2024

Olathe Dodge, more specifically Josh were amazing, attentive and did everything needed to service my car. This will be the only place I take it. More

by ShawnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Shawn, we're delighted to hear Josh and the team at Olathe Dodge Chrysler Jeep Ram provided such attentive service. Thanks for choosing us as your go-to spot!

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