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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,382 Reviews

2,382 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 11, 2025

The service was great. He was knowledgeable and very helpful. He seems to what he is doing. More

by manningvm1230
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

June 11, 2025

Fast atention…. not long line. Great customer service since the beginning and clear advice about how long will take for oil change to be done. More

by gefren0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

June 11, 2025

Dealership was great to work with. Luke kept me updated on my vehicle’s status throughout. More

by crcrowley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 12, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! Luke and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

June 11, 2025

We left our Jeep for 3 days with 3 issues. One issue was our misunderstanding on how the function operates. The other 2 issues were not resolved to our satisfaction. One of those being able t More

by jehret53
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Bahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

June 10, 2025

Kendrick is kind, knowledgeable, and thorough. He is too good to be at that dealership. The dealership seems to screw over customers getting service any chance they get. The dont participate in c More

by Bn2088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Lucas Kay Service Manager 913-780-3700

June 10, 2025

Kendrick was awesome, polite and knowledgeable. However, prices are too high. Take for example, when flushing radiator for several hundreds, price for a $25 thermostat and a radiator hose was $400. More

by paula_meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Paula: Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Lucas Kay Service Manager 913-780-3700

June 10, 2025

Got me in and out! Great customer service. I will definitely be coming back! Thanks. More

by jaesean24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

June 09, 2025

1st diagnosis proved to be incorrect. Repair did not fix problem. Question now that had the bring Jeep back in with essentially same problem. Paid for two repairs of same problem More

by Chubbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lucas Kay Service Manager 913-780-3700

June 09, 2025

I have been a customer since I bought my first T&C in 2007 and there was only one time I had a problem. More

by daviessharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

June 08, 2025

Brian Bahr was great to deal with. We have had to bring the truck back a couple times and he’s remained helpful and patient. More

by cmilly06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700