Olathe Dodge Chrysler Jeep RAM - Service Center

We called in and spoke to an advisor giving them all of the details that we needed done in preparation for drop off. After dropping off the vehicle. We received a text two days later, saying it was done. the details that we needed done in preparation for drop off. After dropping off the vehicle. We received a text two days later, saying it was done. when we called and asked, we found they had not done anything about the coolant leak that we brought it in for and said they didn't receive any of the information from the 15 minute conversation we had previously with a service advisor. we asked them to look at a coolant leak again, as there were missing bolts and the engine had just been installed by your service department earlier this year. We were given every possible excuse to avoid helping us rectify the situation and eventually gave up. We picked up the vehicle only to be told by the service.Advisor what do you expect us to do with a junkyard vehicle. This vehicle is certainly not new but is far from that. I couldn't be more disgusted with our experience coupled with other bad previous experiences we have had. Clearly, we have elected to never do business here again.sad excuse for a dealer service department. More

Excellent service, friendly employees. Would buy again and would recommend to anyone looking to purchase vehicle Would buy again and would recommend to anyone looking to purchase vehicle More

Good people…. They supposed gonna change my diesel pressure pump in the recall. I have around two weeks waiting for this work. Hopefully by the next week it’s They supposed gonna change my diesel pressure pump in the recall. I have around two weeks waiting for this work. Hopefully by the next week it’s gonna be done More

I set an appointment to get my oil change and tire rotation done on my truck, when I arrived acid service writer, if the Txt can look at why my vehicle would die after hitting stoplights and signs. Al rotation done on my truck, when I arrived acid service writer, if the Txt can look at why my vehicle would die after hitting stoplights and signs. Also check out an oil leak I have underneath. Service I set an appointment to get my oil change and tire rotation done on my truck, when I arrived acid service writer, if the Txt can look at why my vehicle would die after hitting stoplights and signs. Also check out a oil leak I have underneath. Service writer told me they do not have time to check out my vehicle since they have 120 other customers needing their vehicle checked. After they completed the service on my vehicle they rushed me over to pay for the service, stood there until I paid. Did not give me a printout The multi point inspection that all dealerships are supposed to be doing. Felt like I was just another ticket and a paycheck for them. Very unsatisfied! They did not even clean up after changing the oil! More

First appointment was given for late in the afternoon. Service said sorry not enough time to perform this recall. Rescheduled brought in the day before and left it all signed in for a 7:30 a.m. appointmen Service said sorry not enough time to perform this recall. Rescheduled brought in the day before and left it all signed in for a 7:30 a.m. appointment.Started calling it 2:00 p.m. to see status of car. Took an hour to get somebody to find service guy to say oh yeah it's done just doing the paperwork now. Like a week later I get a your car should be ready soon notice. And then a couple days later a how was your service yesterday. Really stay on top of stuff More

Beautiful facility, bright, clean, comfortable, with courteous employees. Perfect, except the refreshment area is limited to coffee and water. Missed the complementary snacks, baked goods, nuts, and sof courteous employees. Perfect, except the refreshment area is limited to coffee and water. Missed the complementary snacks, baked goods, nuts, and soft drinks that we’ve enjoyed at other dealerships. More