Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,382 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
The service was great. He was knowledgeable and very helpful. He seems to what he is doing. He was knowledgeable and very helpful. He seems to what he is doing. More
Fast atention…. not long line. Great customer service since the beginning and clear advice about how long will take for oil change to be done. not long line. Great customer service since the beginning and clear advice about how long will take for oil change to be done. More
We left our Jeep for 3 days with 3 issues. One issue was our misunderstanding on how the function operates. The other 2 issues were not resolved to our satisfaction. One of those being able t One issue was our misunderstanding on how the function operates. The other 2 issues were not resolved to our satisfaction. One of those being able to get into the vehicle. Sometimes the doors will not unlock. The doors will not unlock when we walk upto the vehicle. One that happens we try the key fob and it still can take several attempts to get it open. The other issue is the stop/start. The only way that will work is to turn OFF the cabin heating and cooling system. This is unacceptable. We owned a 2017 Jeep and know how stop/start should work. This appears to be a software design flaw and would like to be elevated to Stellantis. I will be contacting Stellantis myself to complain about thus issue. More
Kendrick is kind, knowledgeable, and thorough. He is too good to be at that dealership. The dealership seems to screw over customers getting service any chance they get. The dont participate in c He is too good to be at that dealership. The dealership seems to screw over customers getting service any chance they get. The dont participate in coupons, they will not turn claims into warrantee company, they act like they care when you complain, then carry on with the same trash communication and gouging. We will not be returning and we're done with Mopar. I will also advise others not to use this dealership. More
Kendrick was awesome, polite and knowledgeable. However, prices are too high. Take for example, when flushing radiator for several hundreds, price for a $25 thermostat and a radiator hose was $400. However, prices are too high. Take for example, when flushing radiator for several hundreds, price for a $25 thermostat and a radiator hose was $400. Parts are less than $50. Time should be 1 hour. You guys are overly expensive. I think that’s why your repair bays are mostly empty. More
Got me in and out! Great customer service. I will definitely be coming back! Thanks. Great customer service. I will definitely be coming back! Thanks. More
1st diagnosis proved to be incorrect. Repair did not fix problem. Question now that had the bring Jeep back in with essentially same problem. Paid for two repairs of same problem Repair did not fix problem. Question now that had the bring Jeep back in with essentially same problem. Paid for two repairs of same problem More
I have been a customer since I bought my first T&C in 2007 and there was only one time I had a problem. 2007 and there was only one time I had a problem. More
Brian Bahr was great to deal with. We have had to bring the truck back a couple times and he’s remained helpful and patient. We have had to bring the truck back a couple times and he’s remained helpful and patient. More