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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,217 Reviews

2,217 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 03, 2024

I don’t know what to say by they really did a good job on my car so Thank you More

by idrisadebeshin01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Acock, Rainer Moje, Joshua Scudder, Cameron Peters, Gregg Shull
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

This is great to hear! Thank you for trusting Olathe Dodge Chrysler Jeep Ram with your vehicle's care!

June 01, 2024

Too expensive Too expensive Too expensive Too expensive Too expensive Too expensive Too expensive Too expensive More

by araustin1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainer Moje
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback and understand that pricing is an important factor. We strive to offer value for the quality of our services, but we will certainly take your comments into consideration. If you have any specific concerns or would like to discuss further, please feel free to reach out. Thank you, Tony Acock - Service Manager - 9137803700

June 01, 2024

Perfect service and over the top friendly. No high end pressure sales. Took extra care of me More

by Adam Batson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind review, Adam! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Olathe Dodge Chrysler Jeep Ram Team

May 31, 2024

They were very professional and nice. They had good communication and I would recommend anyone that needs service to see him. More

by fred.marshall08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the recommendation! We're glad to hear our team at Olathe Dodge Chrysler Jeep Ram provided professional and communicative service. We appreciate your support!

May 31, 2024

Came for routine service. Professional, courteous, if mistakes are made, they make it right and promptly. Satisfied with my visit and will return. More

by Justin P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Acock
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Justin, we're glad to hear you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. Thanks for your trust and support!

May 31, 2024

Poor communication. I’ve had my vehicle at your dealership probably 5 times, and only twice did I feel like meaningful work happened. Once, I reported the can was dyi More

by jmcrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainer Moje
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Jmcrist, Please reach out directly so we can address this properly and make things right for you. Thank you, - Tony Acock - Service Manager - 9137803700.

May 31, 2024

Service was exceptional. I will continue to use the dealer for all of my services needs. More

by garybeckham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Gary, thank you for giving our Olathe Dodge Chrysler Jeep Ram team the opportunity to earn your business! We look forward to serving you again in the future!

May 31, 2024

Easy, fast, great service. Shawn was very helpful. Will be using him moving forward in the future. More

by L.marquez.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in service
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear Shawn provided excellent service during your recent visit at Olathe Dodge Chrysler Jeep Ram! Take care and we'll see you next time!

May 31, 2024

Warranty head gasket replacement, no one called the warranty company to open a claim for a week until I called and made them. Took two more weeks to get it finished had to take the vehicle back 3 times More

by weavercody71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience. Your feedback is appreciated and will be utilized to help us improve our service & processes moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

May 31, 2024

Nice people, not fast 2 hours for oil change, they didn’t fill my washer fluid and when they rotated the tires they didn’t check air all 4 were different pressure More

by eugiejo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Cameron Peters
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback. We're glad to hear our team was friendly, but we apologize for the delays and oversight during your visit at Olathe Dodge Chrysler Jeep Ram. We'll address these concerns to improve future service experiences.

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