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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,215 Reviews
Call Service Center (913) 298-8939

2,215 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 20, 2024

The dealership and service department in particular were and always have been great. Our female tech that I dealt with was GREAT! More

by ssdyche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
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Jun 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your positive experience with our service department at Olathe Dodge Chrysler Jeep Ram! We're glad to hear that our team, especially the female tech, provided excellent service!

June 20, 2024

They gave good direction on where to go for maintenance. Maintenance got my truck in right away. More

by rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Shull
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Jun 21, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. We'll see you next time! - Olathe Dodge Chrysler Jeep Ram

June 20, 2024

Friendly, quick service. Nice waiting area. I do think $95 for oil change is expensive. More

by jackiegrigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recognize name
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Jun 21, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It means so much to hear our team gave you such excellent care! Thank you! – Olathe Dodge Chrysler Jeep Ram

June 20, 2024

Great except they didn’t fix my problem. I have intermittent problems with power running boards. They say they can’t fix them unless the quit working completely. I guess 75% of the time isn’ More

by rogermose62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainer Moje
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Jun 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience with your power running boards. It's frustrating to hear that we couldn't resolve this issue for you, and I understand how intermittent problems can be challenging. Please reach out so we can discuss further options to address this matter effectively. Thank you, Tony Acock - Service Manager - 9137803700

June 20, 2024

Friendly,explain in detail what they are going to be doing, courtesy and most of the time gets the job the first time More

by DiannaMcelroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Report | Print
Jun 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Dianna, thanks for the feedback! We're glad to hear our team at Olathe Dodge Chrysler Jeep Ram provided friendly and detailed service. We appreciate your support!

June 20, 2024

Sold service I didn’t want nor asked for. Misc expenses on bill. Fees for using a credit card More

by JPRIBYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainer Moje
Report | Print
Jun 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to see the low rating. We strive for a five-star experience for our customers and regret that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Tony Acock - Service Manager - 9137803700

June 19, 2024

Little bit of a wait time. Didn’t exactly fix the problems I went in for but would go back. More

by kcanglers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Report | Print
Jun 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate the feedback and encourage you to reach out if there's anything we can do to ensure a five-star visit next time. Thank you! - Olathe Dodge Chrysler Jeep Ram

June 19, 2024

They did a good job on getting me in and out and took great care of my jeep More

by german.robles2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock
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Jun 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

German, thank you for trusting the Olathe Dodge Chrysler Jeep Ram team with your Jeep! We appreciate your kind review and hope to see you again in the future!

June 19, 2024

Bring my Jeep and 4Runner here. Lucas is great! Quick service. Honest. Place is super clean More

by jlkinslow74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Acock
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Jun 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

June 19, 2024

Good service and knowledgable. Quick to correct any issues and pleasant to work with and keeps the customer updated. More

by tanner.jessee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Report | Print
Jun 20, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Tanner, we're glad to hear you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. Thanks for the feedback!

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