Olathe Dodge Chrysler Jeep RAM - Service Center

Pleasant and helpful. I didn’t feel berated into getting additional unneeded services, which I appreciate. I didn’t feel berated into getting additional unneeded services, which I appreciate. More

They do a great job of remembering when you were there last, as well as explain the why’s behind the fixes they do and the fixes they recommend. I like how they don’t pressure you on any of the recommenda last, as well as explain the why’s behind the fixes they do and the fixes they recommend. I like how they don’t pressure you on any of the recommendations as well. More

Very professional and organized, helpful and explained all the services I was receiving. Very responsive in their help. all the services I was receiving. Very responsive in their help. More

It is always a great experience when I go there. The staff is polite and courteous while I wait for my vehicle to be finished. The staff is polite and courteous while I wait for my vehicle to be finished. More

Vehicle was driven in under its own power. Vehicle left for salvage. Apparently this is to be expected if you own a Chrysler, Jeep, or Dodge product. Cost over $2,200 and took over 2 weeks t Vehicle left for salvage. Apparently this is to be expected if you own a Chrysler, Jeep, or Dodge product. Cost over $2,200 and took over 2 weeks to do 8.8 purported hours of labor. This dealer has never had prompt service but they really took bad service to another level. More

I must give a five-star rating today because that is all the numbers of stars available. I have never read a review on what happens after a Service Managers get involved to change the feelings of a dissatis the numbers of stars available. I have never read a review on what happens after a Service Managers get involved to change the feelings of a dissatisfied customer. I feel we should have more reviews on how Service Managers do whatever is necessary to change the minds of dissatisfied customers. I do not know if I am the first and I hope that I am not the last to write a retraction to my first review. The reason I use the word retraction is because the error was not the company's and this I apologize for my one first star rating. I do not want to discuss how my personal situation was resolved. As you read on you will see the common denominator that change my star rating from one to five stars. I want to thank Tony Acock for turning me back to a satisfied customer because I do not trust anyone with my Dodge vehicle. I think it is sad that Service Managers cannot get their own reviews. Why? Because they are the ones who receive the spirit of the customer not just their physical reactions. I know that if a dissatisfied customer discussed their problems with Tony Acock as he always states on each review. I know that they walked away like I did, satisfied. I know that each situation is different but all of us have one common denominator and that is Tony Acock. Tony, you stand by your title Sir, "Service Manager." You service the customer by keeping them informed and you manage the situation to completion. You would not let me leave until I showed you I was satisfied with the work done on my vehicle. Thank you again Tony Acock More

Everything went pretty smooth very professional. Joshua is an A+ service guy. Also, the waiting area was very comfortable Joshua is an A+ service guy. Also, the waiting area was very comfortable More

See my Google review, not happy w the dealer adding things that were not agreed to before hand then telling me "there's nothing I can do about it". things that were not agreed to before hand then telling me "there's nothing I can do about it". More

Olathe dodge and jeep has always had the best service! Greg was very attentive and kind! Greg was very attentive and kind! More

Professional service given and I appreciated the work performed on my vehicle. Always great to do business with your company. performed on my vehicle. Always great to do business with your company. More