Olathe Dodge Chrysler Jeep RAM - Service Center

Wonderful people to deal with every visit. they cover the seats to protect them from dirt while servicing my Jeep and when I drop off it off they give me a ETA that is every accurate. I have ye they cover the seats to protect them from dirt while servicing my Jeep and when I drop off it off they give me a ETA that is every accurate. I have yet to have a bad experience. More

Excellent service. I always have a nice experience when I visit this dealership for my services on my 2011 Jeep Grand Cherokee. Michael Croft (Rocky) is usually the guy I always have a nice experience when I visit this dealership for my services on my 2011 Jeep Grand Cherokee. Michael Croft (Rocky) is usually the guy that handles my vehicle issues when I arrive and he's very friendly, efficient, and a pleasure to talk to. More

Chance was awesome and friendly Chance was awesome and wonderful tire and maintenance guy....Would recommend him to my friends over other ones that I have dealt with in the past! Chance was awesome and wonderful tire and maintenance guy....Would recommend him to my friends over other ones that I have dealt with in the past! More

Best oil change on the whole xxxx planet Chance Edwards will make sure you get the best xxxx oil change of your life. From his good looks to his charm and charisma, Chance will leave you aski Chance Edwards will make sure you get the best xxxx oil change of your life. From his good looks to his charm and charisma, Chance will leave you asking if you need a new cabin air filter or a commitment! YES PLEASE. Chance for president 2k20 More

Personalized Experience Every time I come here, Rocky takes great care of me and remembers me. He's always asking how my husband is and showing me pictures of his little girl Every time I come here, Rocky takes great care of me and remembers me. He's always asking how my husband is and showing me pictures of his little girl. Service is great, and they almost always try to wash my car after an oil change - can't complain! More

Service review Mr Croft, was great, went in for oil change and service and he was very help full. Very friendly, and attentive to my needs, he told me how long it wo Mr Croft, was great, went in for oil change and service and he was very help full. Very friendly, and attentive to my needs, he told me how long it would take and it was done quicker. I have purchased 4 vechiles from OLATHE Dodge and people like Mr. Croft is why I keep coming back. More

Fast and friendly oil change, late in the day. I entered the oil and lube express with a mere 25 minutes left before closing time. I asked if it was still possible to get service done so late. Mich I entered the oil and lube express with a mere 25 minutes left before closing time. I asked if it was still possible to get service done so late. Michael Croft greeted me with a smile and assured me it was no problem at all. Mr Croft then introduced me to the technician that would be performing service on my Jeep Wrangler. My service was completed and I was thanked for my business. This is just one example of why I have bought my last 4 vehicles from Olathe Dodge/Jeep. Mike Viles, De Soto, KS More

Excellent Every time I go in, I’m always taken care of right away. The wait isn’t bad at all and everyone is very nice and helpful!!! Every time I go in, I’m always taken care of right away. The wait isn’t bad at all and everyone is very nice and helpful!!! More

Great Experience This is a great dealership! Everyone was friendly and the atmosphere was wonderful as well. I would recommend this dealer to anyone. Olathe Dodg This is a great dealership! Everyone was friendly and the atmosphere was wonderful as well. I would recommend this dealer to anyone. Olathe Dodge has my business. More

The worst service department I have ever dealt with. Olathe Dodge Chrysler Jeep service department is the worst I have ever dealt with. I spent over 20 years moving around in the military, and this is my Olathe Dodge Chrysler Jeep service department is the worst I have ever dealt with. I spent over 20 years moving around in the military, and this is my 5th MOPAR vehicle so I have lots of experience with various dealerships all over the country. I have had my Jeep Commander in 4 times for the sunroof leaking into the cabin, all together it has spent weeks in their service department for this issue. The first time both sides were leaking and to be fair the right side has not leaked since. But the driver’s side keeps leaking. The second time I brought it in they said that the tube was clogged and they cleared it out and it should be fine now. A week later it rained pretty good and when I went out to work there were several inches of water in the floorboard. So I took it back in and they had it for an entire week, then told me that the issue was a factory installed reducer that was causing the water to backup and leak, they had removed it and I would have no more problems. Two days later it rained and once again water was leaking into the cabin you could see it running down the windshield pillar in a stream. So I called the service manager, he said to bring it in again and they would look at it again. I informed him that I could not afford to pay for another rental car while it was in the shop. He said that they would have a loaner for me Wednesday, Wednesday came and they told me it would be Thursday or Friday. I didn’t hear back from them for a week after leaving several voicemail's with the service manager I received a call a week later stating that they still did not have a loaner vehicle ready and were working on it. Now after two more weeks the service manager won’t even return my calls. Or the messages I have sent on their online contact us page. So now I am out the money I have paid for repairs that are not done and have to start over at another dealership. This is just poor customer service no matter how you look at it. More