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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,080 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,080 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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October 07, 2015
Great Service I recently took my Dodge Durango to their service department because it was overheating. I got right in and waited on it. It took about an hour for I recently took my Dodge Durango to their service department because it was overheating. I got right in and waited on it. It took about an hour for them to diagnose and fix my car and I was back on the road. My service advisor, Jacob, and the service manager Mike were very helpful and super nice. I will go back. More
by showmemom
Employees Worked With
Jacob Todd, Michael Moutray Jr
October 07, 2015
service gone bad I was sorely disappointed with the service I received. Service guy checking me in had a poor disposition, clearly not interested in fixing my issues I was sorely disappointed with the service I received. Service guy checking me in had a poor disposition, clearly not interested in fixing my issues and final service could have been better handled by anyone other than a Dodge dealer. I regret buying my new Truck from Olathe Dodge. More
by rweller0
Verified CustomerEmployees Worked With
I don't remember the service guys name
October 07, 2015
Too expensive One bulb replaced charges were way too high. Too bad there is no senior citizen discount. Or at least discount for simple service. Charges were too m One bulb replaced charges were way too high. Too bad there is no senior citizen discount. Or at least discount for simple service. Charges were too much for one simple bulb replacement. More
by SHIRANDSHER
Employees Worked With
J. Solomon
October 06, 2015
Great Service and great customer service. The person that helped me was extremely helpful and very attentive. Again - Great Job! I would bring my car back here again... Thank you very much The person that helped me was extremely helpful and very attentive. Again - Great Job! I would bring my car back here again... Thank you very much More
by cjpfamily
Employees Worked With
Jacob Todd
October 05, 2015
Did not want to help Not please very rude. Will NEVER GO BACK. No help. Terrible How many ways do you want me to tell you that the service department did in no way want Not please very rude. Will NEVER GO BACK. No help. Terrible How many ways do you want me to tell you that the service department did in no way want to fix my car. They did not back Chrylserat all! More
by ALLEMAN.SANDY
Employees Worked With
Michael Moutray Jr
October 02, 2015
Horrible service department The service department is pretty bad. I took my van to get a door rattle fixed, the first time they had it for 5 days. Called me and said it was fixed The service department is pretty bad. I took my van to get a door rattle fixed, the first time they had it for 5 days. Called me and said it was fixed and it wasnt. The second time they have had it for over 3 weeks now and have called me twice saying that it was fixed. If they would have driven the van around they would have realized that it was not near fixed. I didnt make it out of the parking lot because of how bad the rattle was. I drove from one side of the building to the garage on the other side and left it to be "fixed" again. They told me it would be fixed by Wednesday 09/30/15 and it is now friday 10/02/15 and have not heard anything about it. I called and they didnt know what is goinng on with it. I wouldn't recommend going to the service department. Its a waste of time. Find another location. I have taken off work 3 times already and soon will be a 4th time for this one issue. Not satisfied at all More
by aarondryer08
Employees Worked With
Dustin Schorr, Michael Moutray Jr
October 02, 2015
SO HELPFUL Mike, in the service department at Olathe Jeep, helped me diagnose a problem that the service department at Schram Chrysler could not repair. He saved Mike, in the service department at Olathe Jeep, helped me diagnose a problem that the service department at Schram Chrysler could not repair. He saved me a weekend with a rental car. Stay away from Schram Chrysler in Manhattan, KS. My daugher is enrolled at K-State and her jeep broke down. It was throwing over 40 codes. We had the jeep towed to Schram since they were in Manhattan, KS. They worked on it for an entire day and swore, they had zero clue what could be wrong. I called Mike at Olathe Jeep and he trouble shooted with me over the phone. It ended up being a battery issue that took 30 seconds to repair. Mike was wonderful. Stay away from Scam Chrysler in Manhattan, KS. I wouldnt go back to Scam Chrsyler is they offered me free service/repair for a lifetime. Olathe Jeep was very kind and concerned about my 18 year old daughters car needs. More
by ksstingray
Employees Worked With
Michael Moutray Jr
October 01, 2015
Radio repair First they told me that my radio had short that would not let it read my Ipod. Then after switching out the radio they tell me my radio is not compat First they told me that my radio had short that would not let it read my Ipod. Then after switching out the radio they tell me my radio is not compatible with ipod But in the Jeep owners it clearly says to plug your ipod in to the Usb ports. The service guy didn't even know that there is a USB port in the center console. When I called Jeep they confirmed that the radio is not compatible because ipod is mp4 file not mp3, but yet my radio will Bluetooth the ipod. More
by LRBECKJR6
Employees Worked With
Jerry Peoples
October 01, 2015
They wrecked my truck & tried to lie about the damage Took my truck in for the 1st oil change. I come back & the guy admitted that an employee backed my truck into something. He said the only damage was a Took my truck in for the 1st oil change. I come back & the guy admitted that an employee backed my truck into something. He said the only damage was a busted taillight & that it they already replaced it. The customer service guy pulled my truck around & tried to send me on my way. I look at my truck & the rear bumper is pushed up & in about 2 inches. Also, the quarter panel was slightly buckled. Mind you my truck has a rear backup camera, plus parking sensors front & rear. More
by ParkerLiss
October 01, 2015
Friendly associate an solid quick service Great bunch of guys. Quick service. Mr. Moutray in service was super personable and friendly. Had a super helpful, informative tech. And the best dea Great bunch of guys. Quick service. Mr. Moutray in service was super personable and friendly. Had a super helpful, informative tech. And the best deal on town. Will be back for any future work I need done. More
by mikemcgu
Employees Worked With
Abraham Moss, Michael Moutray Jr
