Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,149 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Feels Like Visiting Good Friends I actually look forward to getting my oil changed at the express lane, because I get to catch up with how much Rocky's (Mike Croft) daughter has grown I actually look forward to getting my oil changed at the express lane, because I get to catch up with how much Rocky's (Mike Croft) daughter has grown! He always makes sure everything is fine with my Jeep, even going so far as to take it over to the service department last time when it needed an alignment. It had another problem that made it dangerous to drive, and he and the people in service stayed past closing time to make sure I understood the problem and got set up with a loaner car. At that visit, I also met someone new to me, Bernard, who did the preliminary alignment check at the express lane. I saw him again this time, and he gave me a big hug! Best visit ever! Like I said, I love going in for an oil change! 😊 More
Express Land The Express lane is great. I was in and out quickly with friendly and thorough service. The waiting room was comfortable and I was updated frequent The Express lane is great. I was in and out quickly with friendly and thorough service. The waiting room was comfortable and I was updated frequently. More
great service came in for a check engine light, no appt just hoped to see why the light came on Monday morning, was in around 930 and asked while I was there if we came in for a check engine light, no appt just hoped to see why the light came on Monday morning, was in around 930 and asked while I was there if we needed an oil change and tire rotation, and they did that and fixed the check engine light and was done by noon. very happy to be in and out with the issue covered under warranty. thank you! More
Amazing Micheal was extremely kind and honest. Best oil change experience I’ve ever had. My Jeep was done in half the estimated time. Great job guys! Micheal was extremely kind and honest. Best oil change experience I’ve ever had. My Jeep was done in half the estimated time. Great job guys! More
Excellent Diesel Knowledge I work as an Engine Rep for a Class 8 truck manufacturer, so it was good to talk to someone that also has extensive diesel knowledge and have a discus I work as an Engine Rep for a Class 8 truck manufacturer, so it was good to talk to someone that also has extensive diesel knowledge and have a discussion of the similarities between the Cummins engine in the Ram and what is installed into the commercial sector. Very personable and has a great attitude. More
Mike aka Rocky in service - Rocky is always courteous, respectful and attentive service representatives I have experienced. He makes sure he handles whatever I came in for and g Rocky is always courteous, respectful and attentive service representatives I have experienced. He makes sure he handles whatever I came in for and goes the extra mile to explain what was done and answer any questions I might have in our conversation. He makes sure to let me know when and what is needed next and that is a definite plus. I have been burnt before on "oh you were to change your tires every x amount of miles: so I appreciate the pre-service information as much as the work just completed. I would recommend Mike to anyone that needed a good service person. More
Great crew! A really good experience. A good crew. Efficient. The work was performed in a reasonable time with high quality. I would certainly recommend this A really good experience. A good crew. Efficient. The work was performed in a reasonable time with high quality. I would certainly recommend this service team. More
Excellent service, even ran my car through the car wash I would recommend the service at your dealship. The service advisor was very friendly and the estimated time of the oil change was right on. I would recommend the service at your dealship. The service advisor was very friendly and the estimated time of the oil change was right on. More
Great Michael was very nice , helpful and, asked about my day . He explained what services I was going to be receiving . Overall he was very professional. Michael was very nice , helpful and, asked about my day . He explained what services I was going to be receiving . Overall he was very professional. More
Quick & Painless We were greeted with a friendly smile the moment we pulled into the garage. The whole process was explained to us & everything they were going to do t We were greeted with a friendly smile the moment we pulled into the garage. The whole process was explained to us & everything they were going to do to my car was outlined. We were told approximately how long it would take & then shown into the visiting area. Service was quick. When done everything they did was explained. Very happy with service & personnel. More