Olathe Dodge Chrysler Jeep RAM - Service Center

Great service!!! I have taken my 2 Vehicles to this dealership on many occasions and they are great in every aspect! Service, customer service and quality of work are I have taken my 2 Vehicles to this dealership on many occasions and they are great in every aspect! Service, customer service and quality of work are all top notch! More

Services Continue to get good service and care of my car. I like the package service plan. Great people. Glad to have nice place to wait nd h e used the drop Continue to get good service and care of my car. I like the package service plan. Great people. Glad to have nice place to wait nd h e used the drop off t work service when I needed to. More

Excellent customer service Service rep was responsive and provided excellent customer service. A Jeep part was ordered and arrived on time and installation was complete in less Service rep was responsive and provided excellent customer service. A Jeep part was ordered and arrived on time and installation was complete in less than 15 minutes. More

Terrible Service Department I had the worst experience ever. Please BEWARE of Olathe Dodge Chrysler Jeep RAM dealership service department. My Chrysler broke down and I thought I I had the worst experience ever. Please BEWARE of Olathe Dodge Chrysler Jeep RAM dealership service department. My Chrysler broke down and I thought I would take it to a shop I assumed could do the repair correctly and quickly. It took a few days for the FIRST repair, but sadly the next day my car broke down with the same issue. The SECOND time it took a week, AGAIN the car broke down the next day with the very same issue. The THIRD time it was in their shop for over a week. My opinion they just tossed parts at the vehicle hoping it would fix the issue. I was charged large amounts of money for each and every time the vehicle went back into their shop. During the second and third time it was in the shop I had to call several times to inquire on the progress. I would even leave message and not receive a call back. When I picked up my call for the THIRD time I asked the manager to at least compensated me for labor I paid on the two times it was NOT fixed correctly, The manager would only discount $250.00 which was a very small part of the labor on ONLY one of the bills!!! NOT a fair price after they failed to fix the car correctly the first and second time. But a THIRD in my opinion is ridiculous!!!! More

Olathe DCJ Quick Lube Brought my 2016 Jeep Grand Cherokee Limited in for routine oil change and tire rotation. Service was excellent and greeted by an energetic and caring Brought my 2016 Jeep Grand Cherokee Limited in for routine oil change and tire rotation. Service was excellent and greeted by an energetic and caring staff member named Michael Croft. Was pleased with his positive attitude and understanding for time and efficiency. Made the comment, "I promise your Jeep is in good hands with me." Very reassuring. Also crossed paths with Jessi Elliott while I waited. Very polite in giving updates while I waited. During my stroll around the lot (I don't like to sit in waiting rooms), Haylee (sales) approached me regarding the new vehicles on the lot. Was very energetic and able to answer my questions regarding a possible upgrade/purchase. Provided me with her information in the event I had any more questions. When my vehicle was complete, Michael informed me of what service was performed and what to expect on my next visit. Overall, great team! More

Courteous and professional I visited Olathe Dodge on Friday, May 25 for a routine oil change and worked with Michael Croft. Since it was the day before the holiday weekend, it I visited Olathe Dodge on Friday, May 25 for a routine oil change and worked with Michael Croft. Since it was the day before the holiday weekend, it was crazy busy. Michaell was extremely courteous on what was no doubt a stressful day. My oil change was complete in the time frame he gave me when I arrived (virtually to the minute), and he did a great job of going over what had been done and the overall condition of my vehicle. Very professional. Great job Michael. More

Great Experience! Michael has always been personable and professional. He is great about connecting with his customers and actually cares about his work. He is willing Michael has always been personable and professional. He is great about connecting with his customers and actually cares about his work. He is willing to talk to you about any issues found but isn't pushy. I always appreciate the care that is taken with my vehicle. I actually drive out of my way to have my car serviced here. More

Excellent Customer Service Jessie was so kind Very Kind Very Fast Explain everything in detailed. Appreciated me as a Customer of Olathe Jeep. I was in and out in about one hour Very Kind Very Fast Explain everything in detailed. Appreciated me as a Customer of Olathe Jeep. I was in and out in about one hour More

Oil change Rocky was over the top. My previous car was a BMW and the dealer prides themselves on service. Rocky made this and every experience better than the p Rocky was over the top. My previous car was a BMW and the dealer prides themselves on service. Rocky made this and every experience better than the premier treatment I received from BMW. Thank you Rocky. More

Service with a smile Over the last few years I continue to be amazed by the quality of the people who work for Olathe Dodge. It is time I give Eiris Webster-Lyons a shout Over the last few years I continue to be amazed by the quality of the people who work for Olathe Dodge. It is time I give Eiris Webster-Lyons a shout out. He is consistently professional and always pleasant to work with. So Hoorah for Eiris!! More