Olathe Dodge Chrysler Jeep RAM - Service Center

It was a great experience Always nice and professional Get the work done at a timely matter Hard to wait for parts to get here from St. Louis They forgot to put the part Always nice and professional Get the work done at a timely matter Hard to wait for parts to get here from St. Louis They forgot to put the part on the truck so it took another day for the car to get fixed More

Great service from Michael "Rocky" Michael kept me updated the whole time, treated me with respect and made sure everything was excellent before I left. I had an oil change, tire rotati Michael kept me updated the whole time, treated me with respect and made sure everything was excellent before I left. I had an oil change, tire rotation, and air filter change. He gave me information on new tire options too. More

Oil Change and lube Michael was great... Explained what was going on and was in and out of the appointment in 30 minutes. He also recommended a change of a cabin filt Michael was great... Explained what was going on and was in and out of the appointment in 30 minutes. He also recommended a change of a cabin filter that was needed. More

As always - GREAT SERVICE It's been a few months since visiting the dealership, and once again, Michael Croft and his team did a great job! Thank guys and keep up great work. It's been a few months since visiting the dealership, and once again, Michael Croft and his team did a great job! Thank guys and keep up great work. More

Friendly, Well Done Service I came to get my brand new Jeep serviced before a long road trip. I was in a time crunch and the very helpful staff lead me to the faster lane than th I came to get my brand new Jeep serviced before a long road trip. I was in a time crunch and the very helpful staff lead me to the faster lane than the service area. It was very thoughtful. I got to the Express area and the employee who helped me was very kind and accommodating to my less than stellar knowledge of my car. I would absolutely recommend him and the dealership itself. More

Oil change Came in at about 3:30 PM for an oil change and tire rotation. I asked about how long it would take and was told I would be out before 5 PM as they wer Came in at about 3:30 PM for an oil change and tire rotation. I asked about how long it would take and was told I would be out before 5 PM as they were pretty full. Seemed reasonable to me so I went ahead. A little later they brought in the cabin air filter saying it needed to be changed, which it did. I said to go ahead since I had been shown the filter at the last service and told it might need to be changed at the next service. A little after 4:30 PM I was checking out. Thanks for the quick turnaround. More

Express oil change Michael is always very warm and welcoming. Service through the express oil change is consistently fast, friendly, and informative. Waiting room is com Michael is always very warm and welcoming. Service through the express oil change is consistently fast, friendly, and informative. Waiting room is comfortable. This team makes the process effortless. More

Very unacceptable Where do I start? Monday went in for a tire patch and alignment. That took 5.5 hours.... I sat in the waiting room for 5.5 hours and not to mention I Where do I start? Monday went in for a tire patch and alignment. That took 5.5 hours.... I sat in the waiting room for 5.5 hours and not to mention I worked midnight shift before so I got off at 7am and went there thinking its going to take 1.5 hrs tops. Nope wrong. Then it got done and as soon as I got on to strang line rd still wasn't straight and pulled right. So I immediately called the service manager he told me to bring it back on Tuesday morning and he would give me a loaner and take care of it. Well today is Tuesday and guess what I just picked it up and it still pulls right. I can't even go straight down the road with out having the steering wheel to the left!!! Come on guys!!! Do you even test drive your vehicles be for you say they are done?? I'm waiting a call back from the GM I'd like them to refund me everything and to fix the issue! Very unacceptable! More

Great job! Michael was amazing. I prefer to take my 2008 Dodge Charger only to Olathe DCJ, because they are always friendly and set proper expectation for the t Michael was amazing. I prefer to take my 2008 Dodge Charger only to Olathe DCJ, because they are always friendly and set proper expectation for the time it will take. This past Saturday was no different. Great job! More

Quick curteous service Don't know what to say Can't remember my service reps name He was in express service with Micheal (Rocky) Croft They are both excellent employees. Don't know what to say Can't remember my service reps name He was in express service with Micheal (Rocky) Croft They are both excellent employees. More