Olathe Dodge Chrysler Jeep RAM - Service Center

Great service From the moment I pulled into the express lane service center Rocky was there to greet me at my door. I told him what I wanted done (oil change and ti From the moment I pulled into the express lane service center Rocky was there to greet me at my door. I told him what I wanted done (oil change and tire rotation) and he explained to me the ways I could save money by buying a service package. He was very knowledgeable and upfront about the pricing. The work was done and I was back on the road in about 45 minutes, I am not going to go anywhere else except Olathe Dodge to get my truck worked on. More

Oil change & tire rotation Got me in and out in very good time even though the weather was terrible and people hadn't shown up for work on time. Very courteous, even kept ca Got me in and out in very good time even though the weather was terrible and people hadn't shown up for work on time. Very courteous, even kept car inside so I wouldn't have to fight weather. More

Great service. Friendly, efficient, explained everything. Not pushy. I’ll be back. Considerate of my time and well being on a rainy day. Thanks for every thing. Friendly, efficient, explained everything. Not pushy. I’ll be back. Considerate of my time and well being on a rainy day. Thanks for every thing. More

Consistently Great I’ve been using this Express lane for years. They are always courteous & consistency able to complete the service within the estimated time which is f I’ve been using this Express lane for years. They are always courteous & consistency able to complete the service within the estimated time which is far sooner than most service centers. More

Appointment Made an appointment for a recall and wanted to get oil change and tire pressure sensors and detail interior....out of all of those things I only got t Made an appointment for a recall and wanted to get oil change and tire pressure sensors and detail interior....out of all of those things I only got the oil change and recall done said I needed new rear sensors for 450$ for tire sensors???? That’s a joke....on top of all that I’m not even sure when to get my next oil change because there was no sticker in windshield after appointment More

Challenger Why do you have to write a review, if you do not want to write one. Great service, this function needs changed, so people get props Why do you have to write a review, if you do not want to write one. Great service, this function needs changed, so people get props More

Recommend With Caution Recently I’ve had very good experiences at the dealership. But I have to admit I’ve had some not so good experiences previously. I’ve used the service Recently I’ve had very good experiences at the dealership. But I have to admit I’ve had some not so good experiences previously. I’ve used the service department several times lately. Eiris is the person who has helped each time. Hes my go to guy. He’s been great! Hes very conscientious, always attentive, and so patient. Because I’ve had numerous problems I get anxious and ask a lot of questions but Eiris has always explained everything very clearly and will repeat if I need it. I find him to be very honest. That’s important to me! He’s been a pleasure to work with even when I show up without an apppintment. He makes sure I’m taken care of. I’d recommend him! More

Oil change Fast friendly kept up to date on what the van needed. Got me out of there fast. Was very nice and organized. Would definitely go back when he’s wor Fast friendly kept up to date on what the van needed. Got me out of there fast. Was very nice and organized. Would definitely go back when he’s working. More

Good customer service I really enjoyed my visit I feel like I was taken care of very well and would recommend strongly that anyone needing service on their vehicle would I really enjoyed my visit I feel like I was taken care of very well and would recommend strongly that anyone needing service on their vehicle would take it to you guys More

Amazing customer service I needed tires. Service advisor could see that I had been through a lot already that day. (I started my day with a migraine and MaNY difficult factors I needed tires. Service advisor could see that I had been through a lot already that day. (I started my day with a migraine and MaNY difficult factors as well. ) He gave me a hug right away. Then set to work finding the solution to my tire needs to the best of his abilities. He went to extra length to find the best tires he could find for the best price. He even called their inventory guy to see if the tires he wanted to use were physically there. When we figured out all the details and the next steps before I left he gave me another hug. My friends later tried to research better tires to cut cost if possible, but could not find anything of good quality at a better price. When I returned to pick up car the new tires ,he gave me another hug and wished me luck/blessings. More