Olathe Dodge Chrysler Jeep RAM - Service Center

screw in my tire! Chance did his best so I didn’t end up buying 4 new tires! Appreciate it! What else can I say. I have been an Olathe Dodge customer for many many y Chance did his best so I didn’t end up buying 4 new tires! Appreciate it! What else can I say. I have been an Olathe Dodge customer for many many years! More

Service/Body Dept-Corbin is a JOKE ! Had a piece of siding that was coming off our Jeep Grand Cherokee. Took it in for them to put it back on ( double sided sticky tape ). We were outside Had a piece of siding that was coming off our Jeep Grand Cherokee. Took it in for them to put it back on ( double sided sticky tape ). We were outside of our 36,000 mile warranty ( not by a lot )but they said they would fix it free this time but not the next. They said we will fix the other side too since it was coming off. That was Thursday and today the driver side at some point totally blew off. Called the Service Dept. to tell them what happened and to get them to replace it and put it on. Corbin tells us that they fixed it for free the first time and that we would have to pay for the replacement part and to have it put on. Now that is crazy ! You put it on as a favor to us and it blows off our Jeep in 24 hours and you say " there's nothing I can do , I should have charged you the first time but I was being nice " ! , in a very cocky sarcastic way. You'd think a returning Jeep purchaser and buying a $50K vehicle, they would have treated us much better. This was their error, not ours. They offered to fix the issue and then it was their poor workmanship that caused the part to come off, not ours !! I'd think twice about going here whether buying a new vehicle or going in for service, it all comes full circle. After an hour of reflection it's still unbelievable that something this simple is so troublesome.. More

Quick Lube Great not needing an appointment. They still spent quality time looking vehicle over and explained checklist. Waiting room is a bit dated but it works Great not needing an appointment. They still spent quality time looking vehicle over and explained checklist. Waiting room is a bit dated but it works. Very convenient. More

Servicing Just bought my Jeep in February and this is the 2nd oil change/tire rotation. Staff have been very friendly and the service has been great. The expres Just bought my Jeep in February and this is the 2nd oil change/tire rotation. Staff have been very friendly and the service has been great. The express lane works great for me and my schedule. I didn't clock it but my wait this time around was less than an hour. Buying the package oil change was a good investment and value. More

Great service from Rocky! I bring my Ram to get all the service done at Olathe Dodge and Rocky takes care of me every time. Great service and he makes you feel like your vehic I bring my Ram to get all the service done at Olathe Dodge and Rocky takes care of me every time. Great service and he makes you feel like your vehicle is in good hands! More

The Best Service around I have used this dealership Since 2005 and have always experienced the best service. They get you in and when it will take longer they have someone co I have used this dealership Since 2005 and have always experienced the best service. They get you in and when it will take longer they have someone come and tell you its going to be awhile and explain why. More

Replacement of warranty items Gave top ratings for excellent service provided by Jake and Gary. Newly installed parts were causing issues. I could not recreate the issue with the Gave top ratings for excellent service provided by Jake and Gary. Newly installed parts were causing issues. I could not recreate the issue with the service advisors. After discussions, and reviewing video I had taken, they determined that new parts were the only way to correct the issue. That was done. They were helpful and professional at all times. More

Oil Change/tire rotation Came into the dealership last Friday, Aug. 3, 2018 to have my oil change/tire rotation. The tech that helped me was very polite and understood what I Came into the dealership last Friday, Aug. 3, 2018 to have my oil change/tire rotation. The tech that helped me was very polite and understood what I needed done. When he came into the showroom to tell me the car was done he proceeded to explain all the work that was done on my vehicle. Very nice gentleman, he knows what customer service is all about. I'm sorry I have lost my receipt with his name on it but his first name is Michael. More

Cold air intake upgrade I had the cold air intake and hood scoop activation upgrade installed in my 2018 Rebel. Mike Moutray and his team did an great job and they got the w I had the cold air intake and hood scoop activation upgrade installed in my 2018 Rebel. Mike Moutray and his team did an great job and they got the work completed in less time than originally estimated. The upgrade works great, a testament to the quality of their work. More

Complete Scam I had FI w/coupon and they didn't They lied to other service co said only minor things that needed to be repaired 1/4 of ODCJR prices Michael, SM was I had FI w/coupon and they didn't They lied to other service co said only minor things that needed to be repaired 1/4 of ODCJR prices Michael, SM was lying to me husband went in to speak with Michael about the situation SM was rude and started raising his voiceto my husband I own a business and I would always try to make things right with my clients! I was going to buy a new vehicle from them in a few months but no , this is not how anyone should be treated!! Yelled at, condescending , Rude!! More