Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,318 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Fast - Reliable - Professional. The team that helped me had a lot to do (in my opinion) and was able to have it ready the next day. I wasn’t able to pick my Jeep up that day, but if The team that helped me had a lot to do (in my opinion) and was able to have it ready the next day. I wasn’t able to pick my Jeep up that day, but if I was, it would have been ready! Great service! Super friendly and professional team! I don’t remember their names so I selected ALL the names on this survey. They were all awesome anyway ¯\_(?)_/¯. More
Overpriced Ran a diagnostic that was way over priced. Most places are free or 1/2 the cost. Waste of time. Not going back and probably won’t buy a Jeep again. I Ran a diagnostic that was way over priced. Most places are free or 1/2 the cost. Waste of time. Not going back and probably won’t buy a Jeep again. I am not sure who helped me. Didn’t give me there name before they wanted $4k to fix my car. More
High Cost Incomplete Work Took my truck in to get oil change and fuel filters, check alignment and complete recalls. All was done except for alignment. I had to have it don Took my truck in to get oil change and fuel filters, check alignment and complete recalls. All was done except for alignment. I had to have it done a week later at Firestone. But I paid for it to be done at this dealership. Question if everything was done. Very expensive as well. More
Number one customer service! Michael is always so helpful! Explains what I need and quotes me down the the exact penny! Every time I visit he seems genuinely happy to see me and h Michael is always so helpful! Explains what I need and quotes me down the the exact penny! Every time I visit he seems genuinely happy to see me and help me out! More
Recall Service visit I had a scheduled service for a recall part. During my appointment, the part was not in so I had to come back the following day. I would have given it I had a scheduled service for a recall part. During my appointment, the part was not in so I had to come back the following day. I would have given it five stars if the part was available during my scheduled first appointment. More
Great service I took my car in for squealing tires and they repaired my back brakes. Wish they would have told me about the front brakes. Now I need to get those do I took my car in for squealing tires and they repaired my back brakes. Wish they would have told me about the front brakes. Now I need to get those done which is time consuming. More
Oil change Awesome customer service. Service department was fast and in and out in less than an hour. Would never go anywhere else. The staff is friendly and fa Awesome customer service. Service department was fast and in and out in less than an hour. Would never go anywhere else. The staff is friendly and fast. More
Fixes only using overpriced parts "Fixed" a problem with my tire inflation sensor using a Mopar part listed online as $67 but charged me $117. Alternative parts online ranged $7 to $47 "Fixed" a problem with my tire inflation sensor using a Mopar part listed online as $67 but charged me $117. Alternative parts online ranged $7 to $47. As soon as this one was fixed, another failed. I decided to fix the others elsewhere. More
Great service From the moment I pulled into the express lane service center Rocky was there to greet me at my door. I told him what I wanted done (oil change and ti From the moment I pulled into the express lane service center Rocky was there to greet me at my door. I told him what I wanted done (oil change and tire rotation) and he explained to me the ways I could save money by buying a service package. He was very knowledgeable and upfront about the pricing. The work was done and I was back on the road in about 45 minutes, I am not going to go anywhere else except Olathe Dodge to get my truck worked on. More
Oil change & tire rotation Got me in and out in very good time even though the weather was terrible and people hadn't shown up for work on time. Very courteous, even kept ca Got me in and out in very good time even though the weather was terrible and people hadn't shown up for work on time. Very courteous, even kept car inside so I wouldn't have to fight weather. More