Olathe Dodge Chrysler Jeep RAM - Service Center

Awesome Service I have always had GREAT service with Michael ad the last two times Ive been in he wasnt there as it was his day off. The service I received from the I have always had GREAT service with Michael ad the last two times Ive been in he wasnt there as it was his day off. The service I received from the young lady was anything but what I have brecome accustomed to at Olathe Dodge. Was so very happy to see Michael as I was dreading getting an oil change. He treats people as if they are his only customer. More

STOP! Go to another dealer! Absolutely horrible service, and their follow up to try to "fix" the situation wasn't helpful in any way, insulting actually. They made me feel like Absolutely horrible service, and their follow up to try to "fix" the situation wasn't helpful in any way, insulting actually. They made me feel like I was doing them a SERVICE by going to their dealership. I highly recommend you STOP and go somewhere else. Another Jeep dealership fixed this mess, did exactly what they said they'd do at the price they said they'd do it. Good luck to you if you choose to use Olathe Jeep! More

Oil change I came in for an oil change without an appointment and got right in with little wait. Michael was professional and gave me a complete update on what I came in for an oil change without an appointment and got right in with little wait. Michael was professional and gave me a complete update on what was done on my truck. More

Warranty Tire Replacement I love that when I show up at the express lane, Rocky is there to greet me. He has made the process so easy. He's very polite, considerate, and clearl I love that when I show up at the express lane, Rocky is there to greet me. He has made the process so easy. He's very polite, considerate, and clearly values both his job and his customers. I also appreciate that he takes the time to go through exactly what was done to my vehicle, what needs to be done, and asks if I have any questions, and addresses them when I do. I can call with an issue and Rocky will explain what needs to be done and take care of everything in advance for me and is waiting when I arrive. He is a very special individual. More

Always a pleasant experiencw The folks at this dealership are always professional and very helpful. Everyone I dealt with knew what they were doing and got things done quickly. The folks at this dealership are always professional and very helpful. Everyone I dealt with knew what they were doing and got things done quickly. Also a very clean environment. More

Poor service taken care of Had service that was not meeting the rating criteria; explanation of reasons why still don’t meet my expectations as I never had poor service at this Had service that was not meeting the rating criteria; explanation of reasons why still don’t meet my expectations as I never had poor service at this dealership. All is good now. I don’t want a free car wash and vacuum, I am way to particular to have others wash and care for my vehicle thanks though More

A little unhappy with quick lane service Service was okay to a point had are first old change on are new suv and could tell they changed the oil and filter but none of the other fluid levels Service was okay to a point had are first old change on are new suv and could tell they changed the oil and filter but none of the other fluid levels where check. And had to go back in to the service advisor due my low washer fluid light was still on. More

No longer afraid of oil changes! I seriously used to dread the day when I had to take my vehicle in for an oil change. I love that when I show up at the express lane, Michael is there I seriously used to dread the day when I had to take my vehicle in for an oil change. I love that when I show up at the express lane, Michael is there to greet me. He has made the process so easy that I no longer dread oil change day. He's very polite, considerate, and clearly values both his job and his customers. I also appreciate that he takes the time to go through exactly what was done to my vehicle, what needs to be done, and asks if I have any questions, and addresses them when I do. I also love that the waiting room is clean, comfortable, and does not smell of smoke. Having my vehicle washed after an oil change is a huge bonus! I'm am sorry that I did not get the name of the gentleman who returned my vehicle to me, but he also was very polite and had a very kind manner about him. More

service for oil change Great friendly service having my oil changed...employees were very courteous and helpful! Wait time was a little longer than I would have preferred, Great friendly service having my oil changed...employees were very courteous and helpful! Wait time was a little longer than I would have preferred, but other than that I am happy with my service More

Great service I used the express lane for an oil change and tire rotation. Service was done quickly and I was in and out in about 60 minutes. I used the express lane for an oil change and tire rotation. Service was done quickly and I was in and out in about 60 minutes. More