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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,318 Reviews

2,318 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 03, 2019

Coolant leak / Radiator replaced Was able to get vehicle right in with a coolant leak. Kept vehicle overnight and replaced radiator. Husband noticed after getting it home that the se More

by DE313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech that brought car up when we picked it up, Jacob Todd
Jun 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us a review. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

June 02, 2019

Great service Chance was great to work with, he helped find a great set a tires for my wife’s Jeep and was able to beat one of the local wholesale clubs price. More

by Notgoing2!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sheafer, Chance Edwards
Jun 03, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

June 02, 2019

Bait and switch Received a coupon in the mail from this dealership for a $19.95 oil change. Bring in coupon and am immediately told they will not honor coupon becaus More

by meclowl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Bettge, Daniel States, Jason Sheafer, Eiris Webster-Lyons, Kevin Lawyer
Jun 03, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

The coupon didn’t come from us. It came from Chrysler and we politely informed you that the coupon was not good for your car since your car requires more oil than that coupon is good for. We then discounted the synthetic nearly half and you told us it was fine to go ahead ad do the oil change and you went to the cashier and tried to use the coupon anyways. We didn't not bait and switch anyone and we hold our work ethic and customer satisfaction to the highest standard.

May 31, 2019

Olathe Dodge, Chrysler and Jeep Olathe Dodge, Chrysler and Jeep is a great place to shop for a car. This is my second Jeep and I love my car. I As a customer I felt respected as w More

by Smores#55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Cooke
May 31, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

May 31, 2019

Regular service Had oil change and tire rotation done along with a recall in and out with no issues and cheaper then I expected by far couldn't get better service More

by DEVIL_FAN_30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
May 31, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

May 29, 2019

Used cars Bought my 2012 ram had it 28 days went in to shop put less than 900 miles on it and the hole top of motor needed rebuilt extended coverage and paid f More

by Allen D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudia Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lawyer
May 30, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

May 28, 2019

Needed a tire replaced No spare on a 30,000 dollar van is xxxxxxxx and no one told me i didnt have one .my tire has a hole in it and i wanted it to. Be replaced they told me More

by Dodge dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry was ok not sure other names service manager needs training., Jerry Peoples, Karl Petersen
May 30, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

May 27, 2019

Recall service I brought my vehicle in to get the recalls fixed and for my van sliding door they said they could not fix my door because it only did the malfunction More

by tippettp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of all the employees I worked with
May 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

May 27, 2019

Great customer service is the norm with Jake I can always count on Jake and the rest of the staff to provide great service and to do their best to get me back on the road as quickly as possible. More

by RustyIPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
May 28, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

May 24, 2019

Always helpful and willing to help. Olathe Service is great. I would highly recommend them. Always happy to take my Jeep to them knowing it will be taken care of. Michael Croft has helpe More

by walkerplace
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
May 24, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Michael and our team was always able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, The Olathe Chrysler Dodge Jeep Ram Team

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