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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,318 Reviews

2,319 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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June 10, 2019

Oil change Prompt, friendly, and knowledgeable team members. Services and prices were explained well and all questions and concerns were answered thoroughly and More

by cyetka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sienicki, Michael "Rocky" Croft
Jun 11, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

June 07, 2019

DO NOT GET YOUR VEHICLE SERVICED HERE Rear view mirror fell off my dodge. Took it into the dealership, they charged $100 to fix it. It has fallen off 4 times since then, each time they p More

by olathedodgeishorrible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Bettge, Daniel States, Jason Sheafer, Kevin Lawyer, Michael "Rocky" Croft
Jun 10, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

June 06, 2019

Oil change This is the second time we've taken it to Olathe Dodge to have an oil change and it is the second time that a day or two later is leaking oil. They ob More

by bvanderpas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky
Jun 06, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

June 06, 2019

Professional, courteous Rocky was amazing! A true gentleman to his customers & he strives for perfection. Give that young man a raise! He’s earned it...he’s dedicated & ge More

by MOMMAMONK1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Jun 10, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

June 06, 2019

feedback Service is always so kind and informative. The wait is always quick and efficient! Thank you to all the service guys that played a role! More

by bpmilstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel States
Jun 10, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

June 05, 2019

Very Disappointed 1-they tried to charge me for their mistake 2-didn’t give me an oil change when I requested it. I bought my Jeep off the lot & have gotten all my ser More

by jenlortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Drew
Jun 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

June 05, 2019

Great customer service. Michael always does a great job. Very friendly. Je seems to take great pride in his job. I think henis a valuable employee. High marks More

by taylor.ent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Jun 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

June 05, 2019

Scummy Wasn’t called before my car was worked on. Was later told that he knew the software update was more than 90 percent chance the service wouldn’t fix th More

by Jeepguy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Trent Ireland, Chance Edwards, Jared Drew, Anthony Slattery
Jun 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

June 04, 2019

Review of work needed I do wish my husband had asked about discount coupons we used to receive periodically in the mail.Even 10% helps in a repair this size. More

by belinda.kendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember any names. I'm sorry.
Jun 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a review. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

June 03, 2019

Wiring Harness Extended warranty company gave us run-around, Mike and Jared made sure we weren’t on the hook for what was supposed to be covered. More

by lakerfan36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft, Jared Drew
Jun 05, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

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