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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,325 Reviews

2,325 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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September 19, 2019

In for first service under my ownership lol I asked 4 times if he found anything wrong and was told 4 times that besides the recalls I was good to go. That weird cause I now have an oil leak onl More

by jakeman66071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Todd
Sep 19, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our service manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

September 17, 2019

Brakes and rotors I feel they should of let me know sooner before brakes and rotors got to critical stage. I get my tires and oil changed at regular intervals with them More

by TSTOUT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Sep 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review.

September 17, 2019

Mixed feelings First let me start by saying we bought 2 cars from them together spent over 150k with them and I received a free oil change coupon in the mail and cal More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz McMullen, Trent Ireland, Jared Drew
Sep 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our service manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

September 17, 2019

extremely helpful Jared was great in getting my truck in quickly and getting it out in a timely fashion Will definitely get all my future needs on this truck performed More

by cgasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Drew
Sep 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 17, 2019

Recall notice. I received a recall notice in the mail for my 2018 Jeep Wrangler. I went to the service center and was created as I drive in. The problem was explaine More

by bcraven19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Sep 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 16, 2019

Trustworthy Respectful people, great work, never pushy on work that need to be done or to get you to buy something.i will take my cars to them forever. More

by Ashley croft1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Sep 16, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

September 13, 2019

Checked Transmission I took it in on a Thursday because of the hard shifting. I was told nothing was wrong. The next morning it was shifting hard. More

by Harrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our service manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

September 12, 2019

Great service Great and quick service as usual. Jared and Jake took care of me as if my needs were a priority. Great place great people great experience! More

by Jgrace
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jared Drew
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

September 12, 2019

Bait & switch marketing Received postcard in mail offering special $19.95 oil change. When we arrived, we were told "we don't have that oil and haven't for a long time". Serv More

by CSTAL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't catch name - forced me to pick one, Michael "Rocky" Croft
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. You can speak with our service manager, Mike Moutray Jr., at 913-780-3700. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

September 12, 2019

Great Experience Professional and courteous. Easy to schedule and no wait to get started. Waiting area and rest rooms clean and comfortable. Very efficient operatio More

by douglas.roth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Trent Ireland, Chance Edwards, Jared Drew, Anthony Slattery
Sep 13, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

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