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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,212 Reviews

2,212 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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September 07, 2024

I found it convenient and quick and also they stuck to there word on what they were going to do More

by jasmineloeffelholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, Jasmine, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

September 07, 2024

Kendrick was awesome he went above beyond to provide me with outstanding customer services I will be returning back to Olathe Dodge Dealer to continue to have my truck serviced. I’m thankful and grateful a More

by shawnburgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Shawn, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

September 06, 2024

Great service. Communicated well with me on the status of repairs and got done when they said they would. More

by dan.rocole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Lucas Kay Service Manager 913-780-3700

September 06, 2024

Terrible customer service for a minor problem with a clip on front quarter panel. Had to make several trips to dealership and car was never fixed More

by gogopostal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Venzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lucas Kay Service Manager 913-780-3700

September 06, 2024

Service is prompt and good. But it was early morning .. should have provide coffee and donuts .. if possible. More

by karkisanjay555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, Sanjay! We're glad to hear you enjoyed our service, and we appreciate your feedback about morning snacks. Lucas Kay Service Manager 913-780-3700

September 05, 2024

Jesse is the best advisor I have worked with! He is an asset to the company!! More

by anthony.c.acock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje, Joshua Scudder
Sep 05, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Anthony, Thank you so much for your excellent review! We are so glad that Jesse had the opportunity to work with you, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

September 05, 2024

The guys told me numer's alive and tried to steal my money to make me pay for some that the warranty come disposed to pay for and ask someone to come before the money too your mechanic sales department. More

by smiths.group.of.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Venzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer Moje, Joshua Scudder
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Lucas Kay Service Manager 913-780-3700

September 05, 2024

I called for a quote on service for my vehicle, and the service member stated he would call back. It’s been a couple of days, and the service member never called back. More

by TOBIAS BORTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember service members name
September 05, 2024

Very helpful, considerate. Preformed my recall in a timely manner. Will definitely go back. Thanks More

by nkogburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

September 04, 2024

I have been a customer for years. I have purchased several cars. Recently I purchased an oil change package for my Grand Cherokee SRT. Well, soon after my car was stolen and I bought More

by TAPX2
Recommend Dealer
No
Employees Worked With
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lucas Kay Service Manager 913-780-3700

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